We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The incident management feature is good because it allows you to keep track of and classify issues."
"The most powerful features are the database and integration with CMDB."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"I would say that the solution is highly configurable."
"The user interface is very good."
"The most valuable feature in NetSuite ERP is the user interface."
"The most valuable feature is that it works according to how the Internet works."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"The interface is not very easy or user-friendly and is in need of improvement."
"You can get lost using the application"
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"It would be great if they offered localization for Central America."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
Earn 20 points
IBM Maximo is ranked 2nd in Billing Software with 3 reviews while NetSuite ERP is ranked 1st in Billing Software with 6 reviews. IBM Maximo is rated 6.4, while NetSuite ERP is rated 9.0. The top reviewer of IBM Maximo writes "A great solution for enhancing an asset's lifecycle". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". IBM Maximo is most compared with ServiceNow, Oracle Enterprise Asset Management, JIRA Service Management, ABB Ability Asset Suite EAM and AVEVA Avantis.PRO, whereas NetSuite ERP is most compared with Oracle ERP Cloud, SAP S4HANA, Oracle E-Business Suite, JD Edwards EnterpriseOne and Infor M3. See our IBM Maximo vs. NetSuite ERP report.
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We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.