We were looking for a third-party managed detection response provider for our integrations with Cylance and Carbon Black. We had to deploy the Cylance and Carbon Black agents after we received them from CRITICALSTART.
Types of challenges that we were looking to address:
- 24/7 monitoring
- Reducing alerts.
- Getting Level 0 and 1 taken care of, along with that first triage of alerts. Those are taken care of before our team has to look at it.