We performed a comparison between CrowdStrike Falcon and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The price is low and quite competitive with others."
"The stability is very good."
"I like the overall reports of this solution. They are crisp, and to the point."
"Everything is automatic. I install the sensor and renew the service. Periodically, I get a notice that they've shut something down."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"The UI is simple and self-explanatory. Everything is easy to understand."
"At this point what is most valuable is the interface, which is easy to navigate."
"The solution can scale easily."
"We are happy with CloudStrike's ease of use and touch notification."
"The features I like the most are the response time and the dashboard are both excellent."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"FortiEDR can be improved by providing more detailed reporting."
"ZTNA can improve latency."
"The only minor concern is occasional interference with desired programs."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Cannot be used on mobile devices with a secure connection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I haven't seen the use of AI in the solution."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."
"The management of the solution could improve."
"I would also like to see the endpoint firewall component produce some level of logging and feedback."
"The dashboard area must be improved. We have integration with Splunk, and we are creating a dashboard there. Their dashboard area must be up to date. It should have more details and more options to create the reports and things like that."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The sandboxing part can be improved."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while Trend Micro ScanMail is ranked 27th in Anti-Malware Tools with 5 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro ScanMail is rated 6.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Fortinet FortiMail, Microsoft Defender for Endpoint and Cisco Secure Email. See our CrowdStrike Falcon vs. Trend Micro ScanMail report.
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