We just raised a $30M Series A: Read our story

Trend Micro ScanMail Competitors and Alternatives

Get our free report covering Microsoft, Trend Micro, Cisco, and other competitors of Trend Micro ScanMail. Updated: November 2021.
554,382 professionals have used our research since 2012.

Read reviews of Trend Micro ScanMail competitors and alternatives

RW
Assistant Manager at HUDSON
Real User
Top 20
Good reporting tools, lots of configuration options, and easy to scale

Pros and Cons

  • "The solution offers a lot of configuration capabilities."
  • "The solution can be quite technical and therefore is challenging for new users."

What is our primary use case?

We primarily use the solution for security purposes.

What is most valuable?

The reporting tools are the solution's most valuable aspect. We're able to see what is going on within the network to see if there is any illicit activity happening.

Overall, the solution works pretty well as far as I know. Internal security is like modern warfare. You rely on it to tell you you are alright and your system is clean. In that sense, it's been effective, and I have no complaints in terms of its capabilities.

The solution offers a lot of configuration capabilities.

The solution offers good documentation and step by step guides.

The logging is very good.

What needs improvement?

The way that the remote deployment works needs to be improved. I'm not sure if Trend Micro is still around, however, we found that solution much easier to deploy. They need to update their deployment methodology.

The solution can be quite technical and therefore is challenging for new users.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability of the solution is great. It doesn't crash. It doesn't freeze. It doesn't seem to have bugs or glitches. We've found it to be quite reliable in the five years we've worked with it.

What do I think about the scalability of the solution?

It's fairly easy to scale the solution if you need to. I believe it's just a matter of getting more licenses. That's all. I don't see that as a limitation.

How are customer service and technical support?

We've dealt with technical support previously. It's been a pleasant experience whenever I've dealt with them. I haven't had to deal with them too much, however, they are always helpful. They're knowledgeable and responsive.

Which solution did I use previously and why did I switch?

We used to use Trend Micro. We've used other products as well.

The other products that we did use, why we chose them would boil down to the fact that a lot of them offered this educational discount. It was quite a big selling point. The other products that I was aware of the company using previously were on par with this solution. However, this solution ended up being more expensive, purely because they don't offer educational discounts. With a school obviously having multiple devices you are kind of seen as being an enterprise by many companies. 

How was the initial setup?

The initial setup was not complex. The implementation was pretty straightforward. However, the deployment could be easier. 

That said, a basic setup only takes an hour or two to implement completely.

What other advice do I have?

We're just a customer. We don't have a business relationship with the company.

We tend to use the solution's most recent version. We try to keep it updates. We remotely deploy the solution.

If a company has technical individuals and they understand networking and antivirus criminologies, the solution would be good for them. For a novice user it might be quite complicated. In my opinion, it doesn't really have straight forward Wizards or base templates. It's got a lot of room for configuration, which is in some ways is fantastic - if you are technical. If you're not technical, it's probably a bit complicated.

That said, there is documentation, and there are step by step guides, so a new user isn't completely blind going it. It's just more challenging.

I'd rate the solution nine out of ten. Aside from the fact that it could be easier to use, I have nothing bad to say about it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
HirenShah
Director at Dynamic Computer Services
Real User
Top 5Leaderboard
Easy to use and automatically adapts to changes in requirements

Pros and Cons

  • "The most valuable features are security and ease of use."
  • "I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."

What is our primary use case?

We are a solution provider and Barracuda Essentials is one of the security products that we implement for our clients.

What is most valuable?

The most valuable features are security and ease of use.

This solution adapts to changes as required, which is important.

It is easy to customize compared to other products.

What needs improvement?

The email encryption could be improved.

I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution. It would make the protection and capability more comprehensive.

For how long have I used the solution?

We have been working with Barracuda Essentials for about a year.

What do I think about the stability of the solution?

I have been using this product and it is quite stable.

What do I think about the scalability of the solution?

It is a scalable solution. We support about 60 people who are using it, of which one or two are administrators and the remainder are end-users.

How are customer service and technical support?

The technical support is good and we have not had any challenges with them.

Which solution did I use previously and why did I switch?

Prior to Barracuda, we worked with Symantec Email Security. After this, we tried Office 365 Advanced Threat Protection. We found Barracuda to be more efficient, easy to use, and customizable. Cost-wise, it is also better.

How was the initial setup?

The initial setup is straightforward and it can be completed within a few hours.

What's my experience with pricing, setup cost, and licensing?

The price of Barracuda Essentials is better than some of the competing products.

What other advice do I have?

This is definitely a product that I recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
MS
User at a hospitality company with 10,001+ employees
Real User
Top 20
Simple to install, scalable, and high performance

Pros and Cons

  • "The performance of the solution is very good it does not impact my hardware and is user-friendly."
  • "The solution could improve by having higher-level security and reporting."

What is our primary use case?

I use for ESET Endpoint Antivirus to protect my personal and business files.

What is most valuable?

The performance of the solution is very good it does not impact my hardware and is user-friendly.

What needs improvement?

The solution could improve by having higher-level security and reporting.

For how long have I used the solution?

I have been using ESET Endpoint Antivirus for approximately six years.

What do I think about the stability of the solution?

ESET Endpoint Antivirus is stable.

What do I think about the scalability of the solution?

I have found ESET Endpoint Antivirus scalable.

We have approximately 150 users using this solution.

How are customer service and support?

I have not faced an issue that I would need to contact the support.

Which solution did I use previously and why did I switch?

I have used Kaspersky and Trend Micro previously.

How was the initial setup?

The installation is straightforward.

Which other solutions did I evaluate?

When comparing ESET Endpoint Antivirus to other antivirus programs, such as Trend Micro or Kaspersky, it is the best. The other two were too heavy on the system resources, it consumes a lot of hardware. Additionally, they could not detect auto-run viruses.

What other advice do I have?

I would recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Get our free report covering Microsoft, Trend Micro, Cisco, and other competitors of Trend Micro ScanMail. Updated: November 2021.
554,382 professionals have used our research since 2012.