We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Devolutions Remote Desktop Manager based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"The most valuable feature of the solution is that it supports team clients."
"ICA/HDX optimization policies."
"For our company's customers, I feel that the product is stable."
"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."
"The product is stable."
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"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"Setup and installation was simple."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."
"Being able to store my credentials makes connecting a breeze."
"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"The product should expand its capabilities for integrating with other environments."
"The video conferencing feature needs to be improved."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"There have been many issues with stability."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
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"If there was a way to streamline the process, it would make it nice."
"Security roles could be improved, especially by enabling renaming of a role."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"Maybe some clipboard functions could be added along with integration of different software."
"The filing system of connections is a little clunky, but is completely functional."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
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Earn 20 points
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while Devolutions Remote Desktop Manager is ranked 26th in Remote Access. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Devolutions Remote Desktop Manager is rated 9.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, BeyondTrust Remote Support and VNC Connect. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager report.
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