Documentum Digital Asset Manager [EOL] vs OpenText Extended ECM comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's a product with a swarm of different applications, each one answers the needs of a specific part of the business. They collaborate one with each other relatively smoothly.""EMC's documentation team has put a lot of effort into its literature, and the documentation and installation guides are simply superb."

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"An SAP user can store documents directly into OpenText without a connector.""The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc.""Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful.""The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document.""The tool's most valuable features are document storage, security, and compliance.""WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to.""Most of our customers are very fond of the upgraded smart user interface.""Simplicity to roll out, features available, customization options."

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Cons
"I would say scalability is a hot point to improve.""The main work to do concerns cloud integration because our customers want to go to the cloud."

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"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours.""The architecture needs improvement, as it's complex.""OpenText Extended ECM's user interface could be improved.""User interface needs improvement (at least in the version we are using, desktop client).""The solution should work better with partners and be more developer-friendly.""I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them.""There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better.""We are looking for new, advanced UI features. Currently, the UI does not look great."

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Pricing and Cost Advice
  • "It's absolutely not a product for small companies, but for middle sized or large ones it is not expensive. You pay for what you get, and there are a lot of benefits."
  • "They need a new way to do their pricing and licensing."
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  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
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    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Ranking
    Unranked
    In Digital Asset Management
    Views
    4,062
    Comparisons
    3,113
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Comparisons
    Also Known As
    OpenText Content Suite Platform
    Learn More
    Overview
    EMC Documentum Digital Asset Manager (DAM) allows organizations to manage all of their content, rich media, and traditional documents through one interface. It provides enhanced capabilities to effectively manage rich media in addition to the complete set of enterprise content management capabilities offered by Documentum.

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    Sample Customers
    Masdar, Postel, Informatica Trentina, JFK Library
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%

    Documentum Digital Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in Digital Asset Management while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Documentum Digital Asset Manager [EOL] is rated 7.6, while OpenText Extended ECM is rated 7.8. The top reviewer of Documentum Digital Asset Manager [EOL] writes "A swarm of applications for varying business demands, but scalability needs improvement". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Documentum Digital Asset Manager [EOL] is most compared with Aprimo and Adobe Workfront, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.

    We monitor all Digital Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.