We performed a comparison between Alfresco and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The most valuable feature is the flexibility of the searching elements of the metadata."
"I like the ease of use, sections, and calendar."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"Document repository."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"An SAP user can store documents directly into OpenText without a connector."
"It's a very good solution."
"Simplicity to roll out, features available, customization options."
"Most of our customers are very fond of the upgraded smart user interface."
"The tool's most valuable features are document storage, security, and compliance."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I would like them to consider document capture functionality."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Metadata, auto class, disposition log, and legal hold."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The solution needs to improve the user interface."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The solution should work better with partners and be more developer-friendly."
"OpenText Extended ECM's user interface could be improved."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Alfresco is rated 8.0, while OpenText Extended ECM is rated 7.8. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Documentum, IBM FileNet and Nuxeo, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, OpenText Content Manager and Hyland OnBase.
See our list of best Enterprise Content Management vendors.
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