We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"We can configure the solution with any industry's products per customer requirements."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"It's a very good solution."
"Most of our customers are very fond of the upgraded smart user interface."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Simplicity to roll out, features available, customization options."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"It has good integration with other MS products."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"The ability to have version control and co-editing is vital to our workflows."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"Its configuration management ability is critical for document-based systems."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"Ability to store files of any type."
"It offers ease of use, which is crucial."
"The initial setup can get really complicated, and it takes time."
"The solution should work better with partners and be more developer-friendly."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"OpenText Extended ECM's user interface could be improved."
"The solution's performance, stability, and consistency could be improved."
"The tool's documentation is not proper and has missing information like steps."
"The architecture needs improvement, as it's complex."
"The solution needs to improve the user interface."
"Improve the user-friendliness."
"Make it more intuitive."
"The initial setup process is not intuitive."
"More hints and make it more user-customizable."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"The workflow engine cannot support the business needs."
OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Alfresco, OpenText Content Manager and Hyland OnBase, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Microsoft Teams. See our OpenText Extended ECM vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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