We performed a comparison between OpenText Documentum and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We like Documentum for its capacity and reliability."
"It is quite good."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature is the management."
"The stability is very good."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"Scalability is great. We can extend areas horizontally and vertically."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Simplicity to roll out, features available, customization options."
"An SAP user can store documents directly into OpenText without a connector."
"Most of our customers are very fond of the upgraded smart user interface."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The tool's most valuable features are document storage, security, and compliance."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"Sometimes DocBroker cannot see the DocBase."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"The user interface can be a bit more intuitive."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The solution needs to improve the user interface."
"The solution's performance, stability, and consistency could be improved."
"A dashboard with information would be nice to see."
"OpenText Extended ECM's user interface could be improved."
"The solution should work better with partners and be more developer-friendly."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. OpenText Documentum is rated 7.8, while OpenText Extended ECM is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". OpenText Documentum is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas OpenText Extended ECM is most compared with SharePoint, IBM FileNet, Alfresco, OpenText Content Manager and Hyland OnBase. See our OpenText Documentum vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
