We performed a comparison between DX Unified Infrastructure Management and LiveAction LiveNX based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Monitors the infrastructure asset and also monitors as an IT service."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Monitoring infrastructure and business applications are the most valuable features."
"Great customized dashboards and drill down reports with auto serve analytics."
"I can use the Drag and Drop feature to build dashboards within minutes."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The intention and the idea of the filter is great."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"Its analytical capability is really good."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The product has a very good graphical interface."
"The Wi-Fi side needs improvement."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"DX UIM's reporting and customization need to be improved."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"We want to see more investment in the UI and the dashboard."
"Currently lacks a mobile application which would be helpful."
"The company has not kept pace with developments."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"The UIM has no features through goods and services yet. "
"They need to create a more simplified UI."
"Sometimes the solution does not register devices properly and that is a bug."
"The tool crashes sometimes when we try to pull reports simultaneously."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"This is a horrible solution and I think everything needs to be improved."
"The only downside to this software is the price."
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DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews while LiveAction LiveNX is ranked 53rd in IT Infrastructure Monitoring with 7 reviews. DX Unified Infrastructure Management is rated 8.2, while LiveAction LiveNX is rated 6.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and NETSCOUT nGeniusONE. See our DX Unified Infrastructure Management vs. LiveAction LiveNX report.
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