We performed a comparison between Dynatrace and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to automatically identify infrastructure. It also offers session replay and impressive visualization features. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Dynatrace offers a solid ROI by decreasing downtime and saving customers money by consolidating tools. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase."
"Never seen anything so complex be so simple to install."
"Dynatrace alerts are based on deviations from the reference metrics which are constantly collected."
"Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here."
"We also use it in our performance testing. We found an issue that way, and we would have put that change live without Dynatrace. Finding that problem in "live", that would have been three or four days of investigation, whereas we found the issue, fixed the issue, reran the tests, all same day."
"The alerting mechanism where you get millions of dependencies analyzed, in one alert or "problem" as Dynatrace calls it."
"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"The solution allows for a lot of customization."
"FortiAnalyzer helps us discover what's happening on the network."
"Fortinet FortiAnalyzer is a complete package for managing our equipment."
"It supports SQL for logging and reporting. Log data is inserted into the SQL database for log view and report generation."
"I would say that Fortinet's tech support is really good."
"The log analysis and reporting are both quite good."
"The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well."
"The most valuable feature is the capability to create a customized dashboard."
"Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great."
"One of the new features is "impacted users." I would like to see a rate of impacted users. For example, how long has the problem been going on: 100 users in five minutes. Does that mean that in 3 hours if we don't get this solved, we're impacting x number of people? Understanding the rate at which the problem is impacting people would be a cool feature."
"It can be improved in narrowing the exact exception/ERROR in application monitoring."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"We found it was quite challenging in terms of the learning curve."
"Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream."
"One thing that I would like to see is for companies like us - large AppMon customers that have a lot of presence in AppMon, a lot of manually configured things and customizations - would be something that would help us be able to make that journey more easily, the transition from to AppMon to Dynatrace."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release."
"The following could be better: operation and maintenance, high-availability architecture, and management link embedded in the transmission link."
"The setup of the solution can be improved because it is currently complex."
"The FortiAnalyzer is not scalable."
"We would like to see some improvement on the upgrade process around this solution. There are sometimes communication issues when a new version of the firewall is implemented, and it fails to report back to this product."
"I believe that its technical support is the only aspect that requires significant improvement."
"The traffic monitoring could be better, and stability could be improved."
"Feature-wise, it is working very well for us. We don't need any additional features. However, its pricing can be improved. For small business customers, price is an important factor."
Dynatrace is ranked 4th in Log Management with 340 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 81 reviews. Dynatrace is rated 8.8, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog, Grafana Loki and LogRhythm SIEM. See our Dynatrace vs. Fortinet FortiAnalyzer report.
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