We performed a comparison between Dynatrace and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the drill-down feature, that it can drill down to the code level to point to where the problems are. It's also helpful for the developers to identify what exactly happens, rather than the operation team having to do so. It works well for the developers to fix issues."
"Synthetic Web Monitoring allows us to automatically react to any issues regarding site reliability."
"Being able to get down to the individual code level to see where transactions are taking time. It has helped troubleshoot issues immensely and other tools can't provide this."
"The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure."
"The ability to take each individual request and dive in to inspect what methods and calls are being made is extremely helpful."
"In terms of explaining to a customer how their data works, it has been a great tool. Instead of trying to draw it out, then hoping that is exactly where the data goes."
"Improved visibility on performance and application issues."
"Dynatrace provide us the in-depth details to know what is wrong in the application and what are performance issues, then really quickly we are able to debug any performance issues or any other performance-related issues."
"We are able to do problem determination on runaway processes."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"The performance and bandwidth are valuable features."
"Zabbix is good for discovery."
"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."
"Definitely something to be improved is that OneAgent runs as a route, and not all applications want to run as route. Part of the problem is different technology companies will have various rules, regulations, and policies around what can run as a route."
"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."
"I would like them to add serverless capabilities, because everyone is going there."
"Most of the time, chat support is not good enough for answering queries."
"The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned."
"Make it easier to define applications. E.g., provide an API for applications defined by REST services."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"Correlation of events would be a wonderful addition."
"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."
"When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."
"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."
"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. Dynatrace is rated 8.8, while Zabbix is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our Dynatrace vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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