We performed a comparison between Infraon IMS and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The feature that I like the most and the best part is the customization."
"The backup, restore, and comparison features are all good."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."
"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"The initial setup was straightforward. We didn't find it to be too complex."
"Great monitoring of network devices."
"The tool is efficient in collecting, monitoring and evaluating logs."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"Email support is a bit slow. Once you drop an email, it takes time."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"The product collects a lot of data but it does not assure that it collects all of it."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
"This solution is difficult to configure and the instructions are complex."
"They need more EDR functionalities."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The clustering part of indexes can be more refined."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"The price has room for improvement."
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Infraon IMS is ranked 63rd in IT Infrastructure Monitoring while Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 23 reviews. Infraon IMS is rated 8.4, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". Infraon IMS is most compared with Zabbix, Microsoft Configuration Manager and Equinix IBX SmartView, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, ITRS Geneos and ControlUp.
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