We performed a comparison between Fortinet FortiGate-VM and ShieldX based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiGate is user-friendly and affordable."
"Security management tool that's easy to integrate and easy to work with. No issues found with its stability and scalability."
"Security solution with a straightforward and quick setup. It's a stable and scalable product."
"Provides good firewall security and has great VPN features."
"The solution is stable."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"The virtual firewall feature is the most valuable. We have around 1,500 firewalls. We did not buy individual hardware, and the virtual firewalls made sense because we don't have to keep on buying the hardware. FortiGate is easier to use as compared to Checkpoint devices. It is user friendly and has a good UI. You don't need much expertise to work on this firewall. You don't need to worry much about DCLA, commands, and things like that."
"Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
"The platform has a good user interface."
"The initial setup was quite straightforward."
"I really like that it's internationally deployable."
"The configuration, graphical interface and command line are easy to use."
"The most valuable feature is the WAN optimization."
"Technical support is very helpful."
"The VM it's very quick for deployment. If we need to have a POC for a customer, if we don't have any hardware physically at our premises, at our store, in our office, we can download the VM from Fortinet and install all the VM to their environment in order to run it. If we have a customer that says "let's start tomorrow" we are able to do that in a way that's not possible with a hardware version."
"The product is quite user-friendly so we didn't have a lot of issues that needed to be addressed."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"We were able to see what devices are talking to each other, giving us more visibility."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"The renewal price and the availability could be improved."
"Its filtering is sometimes too precise or strict. We sometimes have to bypass and authorize some of the sites, but they get blocked. We know that they are trusted sites, but they are blocked, and we don't know why."
"The integration with third-party tools may be something that they should work on."
"To some degree, it's almost a question as to why some of this stuff isn't simpler. For example, for an AP deployment, while it's integrated, the number of steps that you have to go through in order to get the AP up, seems like a lot."
"The solution lacks sufficient filtering."
"The support we receive when we need to upgrade is not satisfactory and has room for improvement."
"I would like to have logs, monitoring, and reporting for a month without extra fees."
"I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet."
"The technical support is not very responsive and is an area that needs to be improved."
"We are experiencing a failed login issue. There should also be improvements in functionalities we store to enhance our services."
"Technical support could be improved."
"They could simplify the troubleshooting process."
"The product needs to focus on cloud-nativeness and pricing."
"I have had a data issue with physical devices that could improve."
"The product may not be as robust as Palo Alto. However, unless you are a big bank, you probably won't need it to be."
"We have lost some information and we do not know how that happened through the solution. So that needs improvement."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"I would like better reports and in-depth reporting."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
Earn 20 points
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while ShieldX is ranked 47th in Firewalls. Fortinet FortiGate-VM is rated 8.4, while ShieldX is rated 9.2. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas ShieldX is most compared with . See our Fortinet FortiGate-VM vs. ShieldX report.
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