We performed a comparison between Fortinet FortiMail Cloud and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The encryption features are most valuable to us."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"This solution is easy to install. The deployment takes about forty-five minutes."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"It has the best feature for processed mail analysis."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The initial setup was relatively easy."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
"I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution."
"I like the ability to go online and view mail that's been quarantined. SpamTitan lets you look at the mail and decide whether you want to release it or not."
"Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."
"The spam filtering is the most valuable part. When we first started using it, 15 years ago, there weren't many solutions that worked well, were user-friendly, and powerful."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"The product could be improved by extending reporting tools and adding options for notification."
"I can't see the feedback to the FortiMail gateway."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"This solution is slow and it should be made faster."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does."
"The quarantine report frequency could be better."
"SpamTitan's logging features could be improved. The logs are hard to deal with because you need to download the log as a text file. Then you need to search through this text file to find what you need."
"It took some adjustment and some getting used to when it came to where to add the users and the general layout. It wasn't very logical or intuitive. That functionality was under the Anti-Spam Engine instead of Domain or User Policies."
"It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey."
"The user interface of SpamTitan is fair, at best. They're coming out with a new one. The current one is a bit hard to navigate, and that was the biggest part of what made it a steep learning curve. It took three to six months to learn how to find stuff in there."
"The overall GUI is utilitarian. It has a spreadsheet feel versus a nice software that is guided. I am sure they're going to improve it over time. It could look a little prettier. It needs some lipstick. They should get rid of unfamiliar words like ham and spam, helping the user to better understand what they are clicking through."
"Sometimes, things can get caught back in spam that you had previously released. Without going in, releasing the whole domain, and opening it up, since you don't want to do that often because the company can get infected as well, I have a couple of things that I previously released show back up again. I don't understand why this is happening, but I would like to know why it happened, e.g., did an algorithm change? It is important to know if I released an email last week why it was caught in spam the following week."
Fortinet FortiMail Cloud is ranked 6th in Cloud Email with 18 reviews while TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews. Fortinet FortiMail Cloud is rated 8.2, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Microsoft Defender for Office 365, Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection, whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email. See our Fortinet FortiMail Cloud vs. TitanHQ SpamTitan report.
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