We performed a comparison between Fortra's Powertech Identity & Access Manager and VMware Identity Manager based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"The solution is stable."
"The most valuable features in VMware Identity Manager for me are the control groups and rules."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
"One of the features that I enjoyed most was the integration with Azure AD because I could use VMware Identity Manager to standardize the User Principal Name coming from Active Directory. You have Azure AD Connect to do that. In between, if you have vIDM handling it, you can easily get the synchronization of users into your VM and standardize the User Principal Name. If you require quality assurance for handling it, you can actually count on the vIDM to do so. That was one of the main things I enjoyed about the product."
"The most valuable feature is the User Experience Designer, which has been very helpful for our project."
"The most valuable feature is single sign-on."
"Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"The license could be better."
"I would like to have better support for multi-cloud sessions."
"The mobile SSO doesn't work as well on Android."
"it's very dependent on an active directory"
"vIDM could be improved with the multi-tenant capabilities that VMware tends to offer—features like customization branding and the integration of the app catalog based on the branding. Since the integration has been at top-level OGs, you were not able to then do rebranding if you were required to use specific user groups to highlight specific applications. At the time, I was personally opening feature requests for these things. I haven't worked with the latest release, so I don't know if these features were already deployed or not."
"The security features could always use improvement, although there has already been a huge improvement from years ago."
"Many of the features that exist in Active Directory do not exist in Identity Manager, which means that people depend on Active Directory."
"There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve."
Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM) while VMware Identity Manager is ranked 15th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 12 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while VMware Identity Manager is rated 7.6. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of VMware Identity Manager writes "A tool that needs to improve scalability but is useful to manage user". Fortra's Powertech Identity & Access Manager is most compared with , whereas VMware Identity Manager is most compared with CyberArk Privileged Access Manager, Microsoft Entra ID, Cisco ISE (Identity Services Engine), Fortinet FortiAuthenticator and SailPoint IdentityIQ.
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