We performed a comparison between Frontegg and Okta Customer Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Auth0, ForgeRock, Omada and others in Customer Identity and Access Management (CIAM)."It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."
"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."
"The admin portal layer is super useful and saves valuable front-end development time."
"Their developers were always willing to meet even though we are in very different time zones."
"We like the SSO, permissions and roles, multiple workspaces, and react login components."
"Every feature is multi-tenant by design, making different customer requests effortless to provide."
"There is no password hash saved on the cloud, which is the part that I like the most."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"The solution has great multifactor authentication."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"The end user's ease of use is the most valuable feature."
"It is very seamless."
"We can integrate two-factor authentication with the applications."
"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."
"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP. "
"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."
"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."
"This solution would be improved by adding biometrics features."
"The product must be provided for free."
"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."
"Users sometimes have difficulty getting verification codes."
"The initial setup could be easier to do."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
"I would like to see the provisioning simplified."
Earn 20 points
Frontegg is ranked 5th in Customer Identity and Access Management (CIAM) while Okta Customer Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 12 reviews. Frontegg is rated 9.6, while Okta Customer Identity is rated 8.4. The top reviewer of Frontegg writes "Intuitive with reCaptcha integration and helpful technical support". On the other hand, the top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". Frontegg is most compared with Auth0, Descope and Microsoft Entra ID, whereas Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Microsoft Entra External ID, Auth0 and NEVIS nevisIDM.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
