Please share with the community what you think needs improvement with Okta Customer Identity.
What are its weaknesses? What would you like to see changed in a future version?
All of the governance functionality and privileged account management could be improved.
I would like to see the provisioning simplified. When it comes to certain tasks, such as where it is activated on-premises, Azure AD is simpler than Okta. SSO functionality needs better client support.
This solution would be improved by adding more biometrics features. One example is Cyberside Biometrics. The technical support is good but needs to improve in their response time. In the next release, I would like to see biometrics, multi-factor authentication, and to rely more on the mobile or something different on CyberSide.
The Identity Management part can be improved a bit.
What do you like most about Okta Customer Identity?
Thanks for sharing your thoughts with the community!