2018-05-23T10:30:00Z

What needs improvement with Okta Customer Identity?


Please share with the community what you think needs improvement with Okta Customer Identity.

What are its weaknesses? What would you like to see changed in a future version?

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44 Answers

author avatar
Top 10Reseller

All of the governance functionality and privileged account management could be improved.

2021-05-24T14:36:24Z
author avatar
Real User

I would like to see the provisioning simplified. When it comes to certain tasks, such as where it is activated on-premises, Azure AD is simpler than Okta. SSO functionality needs better client support.

2020-05-27T16:23:40Z
author avatar
Real User

This solution would be improved by adding more biometrics features. One example is Cyberside Biometrics. The technical support is good but needs to improve in their response time. In the next release, I would like to see biometrics, multi-factor authentication, and to rely more on the mobile or something different on CyberSide.

2019-11-07T10:35:00Z
author avatar
Consultant

The Identity Management part can be improved a bit.

2018-05-23T10:30:00Z
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