Okta Customer Identity Reviews

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AlessandroPiana
Real User
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Nov 09 2019

What is most valuable?

The most valuable feature of this solution for most customers is access management. There are also some different views on Biometrics.

What needs improvement?

This solution would be improved by adding more biometrics features. One example is Cyberside Biometrics. The technical support is good but needs to improve in their response time. In the next release, I would like to see biometrics, multi-factor authentication, and to rely more on the mobile or something different on CyberSide.

What other advice do I have?

My advice to others is to be aware of their current infrastructure. The integration points have to be very clear to the customer to facilitate the main integration. Otherwise, it makes things very complex. I would rate this solution an eight out of ten.
AmitSingh2
Real User
Microsoft Azure Engineer at Sycomp
May 28 2020

What is most valuable?

The pass-through authentication is very useful. You don't have to set up another ADFS. Instead, you can just authenticate your resources for services from the cloud to AD on-premises through the pass-through authentication. There is no password hash saved on the cloud, which is the part that I like the most. The functioning of Azure AD Connect for both user and group synchronization is very… more»

What needs improvement?

I would like to see the provisioning simplified. When it comes to certain tasks, such as where it is activated on-premises, Azure AD is simpler than Okta. SSO functionality needs better client support.

What other advice do I have?

I would rate this solution a nine out of ten.

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User Assessments By Topic About Okta Customer Identity

Find out what your peers are saying about Okta, AdNovum, Omada and others in Customer Identity and Access Management. Updated: May 2020.
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Okta Customer Identity Questions

What is Okta Customer Identity?

Okta Customer Identity is an identity service that enables frictionless experience, speed-to-market, centralized management, and internet-scale security. Okta Customer Identity is developer friendly and secure with minimal custom code.

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