We just raised a $30M Series A: Read our story
2020-11-25T14:49:09Z

What needs improvement with Mimecast Mailbox Continuity?

0

Please share with the community what you think needs improvement with Mimecast Mailbox Continuity.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
Guest
22 Answers

author avatar
Top 5LeaderboardReal User

Technical support has been slower than it was in the past, likely due to the pandemic.

2021-01-10T08:14:13Z
author avatar
Top 5LeaderboardReal User

The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration.

2020-11-25T14:49:09Z
Find out what your peers are saying about Mimecast, Proofpoint, Barracuda Networks and others in Email Archiving. Updated: October 2021.
543,424 professionals have used our research since 2012.