We performed a comparison between Greenhouse and Zoho Recruit based on real PeerSpot user reviews.
Find out in this report how the two Applicant Tracking and Recruiting Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Greenhouse has a better search function than other products and finds candidates quicker."
"I think the ease of use is one of the most valuable features."
"It provides very good flexibility to create filters. Therefore, I can look at candidates' progress across different stages. I can also follow candidates to get updates about where they are in the cycle."
"There are two features I love in Zoho Recruit. The first one is mass customization. I can customize the blueprint how I like, add some steps I want to include, and schedule a date and time to send the emails. I can also use a lot of templates. Secondly, the best thing about Zoho is the customer service. Whenever I have an issue or want to upgrade something, I text them through Zoho, and they respond within 40 seconds."
"The solution provides the ability to integrate with other Zoho apps, allowing us to automate the hiring process."
"The pricing seems to be very reasonable."
"One of the features that I really like is that it's very administratively user-friendly. It is easy to add new managers into the system. It's very easy to switch and add regional capability, for instance. Zoho has put a lot of time into the administrative side to make it functional, which was a huge highlight for me and my team. Zoho's reporting functionality is good. It is easy to run lists in Excel, including dashboard reports, to determine if we are hiring accurately. We were able to tweak and improve our recruitment and hiring functions."
"The most valuable feature of Zoho Recruit is I can compete with the larger vendors in the business. I am constantly changing the configuration and the solution adapts to my needs."
"The solution is secure and also very user friendly."
"The CV parsing feature is the most valuable. It can parse resumes for the database. It is easy to deploy, and it is also stable and scalable. Its support is also good."
"Good reporting feature."
"If we have to schedule multiple interviews in Greenhouse, we will have to schedule them individually."
"There are dashboards that I can see, but for pending things that I have to look at, it should provide alerts. For example, if there are 10 new people who are added to the job that I'm involved with, it should provide me with a chart or notification so that I am prompted to look at it. Currently, I have to go and look at the dashboard. There should be a little bit of intelligence to prompt action."
"Probably the biggest issue with Greenhouse is that the scheduling portion isn't very strong or smart."
"Its automation is currently complicated, and it could be better. The biggest problem is that their instructions, videos, and documentation are terrible. These should be improved. I would like to see an email tracking feature and an option to find email addresses and leads."
"There's a bit of a learning curve."
"Zoho Recruit could benefit from increased flexibility and customization when creating and sending offer letters to new recruits."
"No ability to automatically update details."
"The pricing could be a bit more reasonable."
"There is a limit to the number of lines you can extract."
"It lacks the functionality for finalizing the process when a successful placement is made. There is no invoicing. It is missing the functionality for setting the placement and a start date. I do permanent placements as well as contractors, but it is not really geared towards contractors. So, I have to have a separate solution to manage contractors, timesheets, and things like that. It is just a bit of a pain. It is not as simple as some of the competitors, but it is far more able. There is a lot more to it, and it does a lot more than what any of the competitors currently do, which makes it a little bit more complicated to use, but it is easy enough. None of my staff have any issues. In all such solutions, you have to feed more than what they give you. It is a database at the end of the day, and I would like it to give me things. I would like to load a lead or get someone to just load leads all day, and I would like it to come back to me and say, "There's this position that you've loaded, and these candidates match. Can I send it?" I'd like it to be a little bit more proactive and feed me as much information as I feed it."
"I would like them to improve their UX and UI. The front screen or the home page is dull. The tools in the marketplace have flashy home pages and a very funky style. I think that's one area that they can improve. In the future, I would like an option to integrate Zoho by default with other tools, specifically the HR tools. I would love it if I could convert the candidates directly from Zoho. That would be a huge help. They have a paid extension, but it doesn't work well during the trial period."
Greenhouse is ranked 3rd in Applicant Tracking and Recruiting Software with 3 reviews while Zoho Recruit is ranked 2nd in Applicant Tracking and Recruiting Software with 11 reviews. Greenhouse is rated 8.0, while Zoho Recruit is rated 7.8. The top reviewer of Greenhouse writes "A solid, easy-to-use tool with room for improvement in the scheduling features". On the other hand, the top reviewer of Zoho Recruit writes "An all-in-one Applicant Tracking System (ATS) with a useful mass customization feature and good customer service". Greenhouse is most compared with SmartRecruiters and Workable, whereas Zoho Recruit is most compared with SmartRecruiters. See our Greenhouse vs. Zoho Recruit report.
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