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Applicant Tracking and Recruiting Software Reviews

Read top reviews of Applicant Tracking and Recruiting Software solutions from the IT Central Station community:
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Real User
Head Of Culture & Engagement at a financial services firm with 1,001-5,000 employees
Oct 30 2017

What is most valuable?

We chose Kenexa for a number of reasons. One was because of the science that sits behind our survey approach. What we liked specifically was the high-performance engagement model and then, over the course of the relationship, in helping us to... more»

How has it helped my organization?

Using Kenexa and the conversations I think that we have now had, we have focused and worked really hard with the team in London. They've been great. I think what they've done as well is they've really challenged the thinking. What we've... more»

What needs improvement?

Looking at IBM, it's working really well at the moment and we're just about to embark on another kind of agreement or contract with them as well that will take us up until the time at which the workplace would have changed again. It's right... more»
Real User
Partner - Digital People Practice at Digital Works Group
Nov 17 2016

What is most valuable?

Of all the current talent analytics offerings on the market today, IBM Kenexa Talent Insights is the most comprehensive end-to-end, data-agnostic analytics tool. It has instant infographic and dynamic dashboarding capabilities. You can... more»

How has it helped my organization?

This tool is not a 'quick fix' bit of magic, but rather a sophisticated statistical package that utilizes machine learning (think of it as self-driven insight and pattern matching – one step short of true artificial intelligence). It does... more»

What needs improvement?

I would say that it could likely be made slightly easier to consume and work with - less scientific or engineering oriented - but IBM Kenexa Talent Insights is about the most powerful and useful tool I've seen. You quickly get used to the... more»

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Real User
Associate Manager of Employee Services at Best Buy
Sep 27 2016

What is most valuable?

I think the feature that really stands out for us, at least lately is, the fully responsive experience for applicants. We have our end-to-end application experience fully mobile responsive. They also host our career site, so having that be... more»

How has it helped my organization?

First of all, it has improved the applicant experience. We went from, last winter, if an applicant went on through a mobile device, they would actually be told, "Stop, now you have to go to a computer to finish your application." If they did... more»

What needs improvement?

We have about 50 requests for enhancements in the system right now. We're a little anal. To be honest, it's smaller things. It's making sure that the responsive recruiter experience includes all the functionality that the non-responsive... more»
Real User
Senior Director Of Human Resources at a hospitality company with 1,001-5,000 employees
Nov 16 2016

What is most valuable?

The most valuable feature is the standardization of all of the basic aspects of recruitment process management. I think it's the idea of opening and closing requisitions, and the workflow to enable efficient movement of a mass number of... more»

How has it helped my organization?

Our organization require large volumes of hires on an annual basis. It's the nature of our industry. We bring in 35,000 people a year, so it's a necessary thing for us to have technology in place to do that in an efficient way with as few... more»

What needs improvement?

If you look at Kenexa's direct competitors – and we always look at the landscape of who's doing what in the ATS space – for a company like ours that does high volume hires of relatively low skilled workers, simplification's important;... more»
Real User
Director of HR Operations and HRIS at a tech company with 1,001-5,000 employees
Mar 31 2017

What is most valuable?

It has the ability to manage international postings. You can also move the candidate through the selection process. Kenexa does an extremely adequate job with this.

How has it helped my organization?

It allowed for truly global listing for all open positions. That is about it.

What needs improvement?

There are tremendous opportunities for improvement. Unfortunately, it would require a total scrapping of the existing system and completely building a new system from the ground up. Kenexa BrassRing (2xB) is a completely mediocre system that... more»
Real User
Vice President, Talent at a retailer with 1,001-5,000 employees
Sep 27 2016

What is most valuable?

I think, for us, the most valuable feature is obviously beginning to understand the various components of our employees – how they're feeling, how engaged they are – in addition to obviously being able to attract the right talent to our... more»

How has it helped my organization?

First of all, for Kenexa in particular, the tell-it-as-it-is survey has improved our organization. We acquired a pharmacy retailer three years ago. Kenexa enabled us to actually standardize our employee engagement across both of those... more»

What needs improvement?

I think for us it's still really early days. We're getting the survey settled in. At a recent conference, I was looking forward to the employee voice regional user group because I really wanted to understand the employee voice piece.... more»
Real User
HRIS Business Process Manager at a retailer with 1,001-5,000 employees
Sep 29 2016

What is most valuable?

For us in particular, I love how configurable the system is; I can use the same technology for different parts of my business. I can run a unique process for store hourly hiring as I do, and then create a different and separate process to use... more»

How has it helped my organization?

It has given us the ability to have a unified platform. Previously, we had more than one technology that we used for applicant tracking, so it's given us the ability to have one technology, ensure that we're compliant, consistent and... more»

What needs improvement?

I think additional features or improvements will be all about mobile and responsive design, continuing to see what the possibilities are there and anticipating what could be next. I don't know what's next, and it's great because they help us... more»
Real User
Director, People Intelligence at a financial services firm with 1,001-5,000 employees
Sep 27 2016

What is most valuable?

There are a lot of valuable features in Kenexa: being able to bring a lot of data together quickly; to be able to join the data; and then to be able to get insights in a time-frame that's a lot shorter than the regular SAS or process like that.

How has it helped my organization?

The biggest improvement for us is it's made us think; the outcomes coming out are something that we possibly wouldn't have thought about. The idea is to be neutral going into it, understand the types of insights that come out and to be able... more»

What needs improvement?

We're still putting our notes together on where we’d like to see improvements. We haven't got a detailed list yet, but the cool thing is we've got a process to document what we want changed, to promote that and show it to IBM. Most cases when... more»
Real User
Sr Manager, HRIS at a healthcare company with 1,001-5,000 employees
Sep 27 2016

What is most valuable?

As a system administrator, the automation tools via RAM are probably the biggest bonuses for us to facilitate automation and to reduce the manual workload on our end user internal customers. We rely heavily on RAMs to automate activity in... more»

How has it helped my organization?

I think one of the biggest benefits that Kenexa brings is the scalability. As an organization, we are an extremely high-volume organization and what we found is Kenexa is one of the few platforms that can effectively manage the amount of... more»

What needs improvement?

I think a lot of the things that are already on IBM's roadmap are what we're looking for: better candidate engagement tools, better social media tools, the responsive platforms, making the candidate experience that much better. If there was... more»
Real User
Program Manager at T-Mobile
Sep 27 2016

What is most valuable?

Great value and flexibility in an ATS, mainly through the automation and the configuration through Workbench you can do to manipulate the candidate experience to really be something that candidates like and allows them to apply to your site... more»

How has it helped my organization?

We've really used Kenexa to, at this point, look at the application process, make sure that it is as clean as possible and be able to get that time down, so candidates don't walk away from the experience, as well as automate a lot of things... more»

What needs improvement?

I think IBM is working with a lot of analytical tools and with Watson and analytics, diagnosing system pain points, problems, queues, those types of issues to enhance the system. I really like the roadmap where they’re going. Also, the... more»
Real User
SVP Organizational Development at a non-tech company with 501-1,000 employees
Nov 16 2016

What is most valuable?

The most important features are that the instrument can be customized, that we can get important and relevant data about our employees, and the responsiveness of our client team from IBM has been phenomenal. It's been a real partnership.

How has it helped my organization?

It's given us data from which to make better decisions about what we need to do in order to have a highly engaged workforce. It's helped us specifically align the engagement information with business strategies and link addressing some of... more»

What needs improvement?

I don't know if the issue is what can be improved upon in upcoming releases. It's about understanding how we can adapt and be more flexible, because the survey that we've been doing is one of those point-in-time surveys and not real time. The... more»
Real User
HRIS Analyst at Lockheed Martin
Sep 27 2016

What is most valuable?

The most valuable feature of Kenexa, I believe, is the flexibility to configure the tool the way that you need it to work; with the various tools, offer letters, forms, and the way that the system's structured. Being that it's an... more»

How has it helped my organization?

It's benefited our organization, because we don't have to worry about all of the background configuration, and coding, and development. They provide the tools, and Kenexa behind the scenes does the work of all the coding and developing the... more»

What needs improvement?

Being in a silo of my own world, my wish would be that everything that's available in their legacy views would be moved into their new Talent Suite products, so we could move over to that. We have certain features and functions that we cannot... more»
Real User
HR Business Analyst at a mining and metals company with 1,001-5,000 employees
Sep 27 2016

What is most valuable?

We use BrassRing, the recruiting tool. The reporting feature is what I use, the data insight tool, to be able to pull the data and then provide some analytics on the data behind it. That's the most valuable feature, for me personally, in my... more»

How has it helped my organization?

It has definitely improved my organization by being able to help the recruiters move candidates through the interview process. We just recently started to use more of the capabilities with the different statuses such as the RAM triggers and... more»

What needs improvement?

Improvements can be made from the back end, with the workbench. Even though I know lots of people have mentioned issues with publishing from staging to production, and I know that's something that IBM said they're aware of and they might be... more»
Real User
Human Resource Business Systems Administrator at a retailer with 1,001-5,000 employees
Sep 27 2016

What is most valuable?

The most valuable features are its ease of use and the ability to customize it; making it really individualized for each company’s needs and each of our different business unit’s needs.

How has it helped my organization?

It has allowed us to reach more candidates, and in a quicker, simpler fashion to get the data we need to improve our hiring process.

What needs improvement?

I’d say the things that we’re most looking forward to that are on the roadmap are the mobile abilities that they’re coming out with and always improving on. We’re excited for those. When they have all the features we need with it, we’ll... more»
Real User
Program Manager, Talent Acquisition at a retailer with 1,001-5,000 employees
Sep 15 2016

What is most valuable?

For us, the most valuable feature is the ability to completely onboard our associates online, their electronic onboarding portal, as well as the automation that they have in their hiring system that allows us to automate a lot of our hiring... more»

How has it helped my organization?

It allows us to streamline our hiring process, and also standardize our hiring processes across the organization.

What needs improvement?

We're really looking forward to what Kenexa has in store for data analytics in the future with their Talent Insights tool. We're also really looking forward to some of their enhancements to their onboarding portal, specifically for recruiters... more»
Real User
Manager at a transportation company with 1,001-5,000 employees
Sep 27 2016

What is most valuable?

Applicant tracking is the product’s most valuable feature. We're a federal contractor, so we can run reports to comply with all of the federal government regulations.

How has it helped my organization?

We are able to make decisions based on real data, reporting and metrics, and we're able to flow a large number of candidates through the process in a short amount of time.

What needs improvement?

We're about to launch the Talent Suite, so we're excited about that. Just the ease of use of setup for implementing new regions would be really helpful; if they would get that more templatized and make it easier to launch in new parts of the... more»
Real User
Sr. Manager, Recruitment Technology & Infrastructure at a media company with 1,001-5,000 employees
Sep 29 2016

What is most valuable?

BrassRing, the applicant tracking system, has brought a high level of automation, specifically for our mass-volume hourly processes. It has allowed tremendous labor savings and efficiency across our recruitment processes.

How has it helped my organization?

Kenexa is highly configurable in a way that has allowed us to bring all of our varied businesses into a single applicant tracking system platform. That's allowed us a level of consistency and centralization that's brought efficiencies.

What needs improvement?

The lead manager tool is still very new. We are excited to see where that goes. Right now, it's not advanced enough to meet our needs, but we would hope that at some point in the future, it can advance to the point where we could have one... more»
Real User
Specialist, Talent Acquisitions Systems at a engineering company with 1,001-5,000 employees
Aug 30 2016

What is most valuable?

One of the best, possibly worst things if not controlled, is the configuration and permission control possibilities within the system. These possibilities provide the opportunity to automate and control processes that would otherwise be... more»

How has it helped my organization?

Prior to implementing Kenexa, our basic data quality was poor. We were unable to provide the required transparency to the business about recruitments in process, or empower them to take control of their approval processes. Now, having... more»

What needs improvement?

Enhancement releases can't come fast enough, and you only know what is being released a week at most in advance. The documentation of the changes and configuration requirements are often following months after the initial release. If you... more»
Real User
Senior Business Analyst at a energy/utilities company with 1,001-5,000 employees
Mar 07 2017

What is most valuable?

Excel upload for all multi-line inputs. This allows users to upload data to any tabular input fields. If the user has to enter expenses (multiple line items), this requires him to manually update multiple fields for a single line item of... more»

How has it helped my organization?

The UI has improved a lot. Emphasis is also being given to testing to make sure it’s bug free. There is a product roadmap.

What needs improvement?

* User interface * Testing the application to ensure that it is bug free * Allowing the end user, who has no technical knowhow, to make and run custom reports * User Experience: The earlier version of Ramco was not intuitive from a user... more»
Real User
Global Employee Engagement Lead at a insurance company with 1,001-5,000 employees
Feb 15 2017

What is most valuable?

We're using a couple of programs from IBM Kenexa. We are running the annual survey with IBM Kenexa. We use the Viewpoint Platform. For the Viewpoint Platform, we have the OrgMapper, which is extremely helpful to actually be able to copy our... more»

How has it helped my organization?

We are much faster delivering the reports. We are able to do different analysis on the verbatims with the survey analytics tool. We use the Viewpoint and that is an absolutely powerful tool; it is extremely helpful to get more insights, and... more»

What needs improvement?

There are tools that actually are not there where clients need them, especially the survey analytics to analyze verbatim in different languages. We survey in 14 different languages and analyzing the verbatim other than English is not possible... more»

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