We performed a comparison between HubSpot CRM and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's greatest value lies in its online capability in terms of web content creation."
"The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list."
"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."
"HubSpot CRM has the most reliable and user-friendly options."
"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."
"It's highly reliable, and the flexibility it offers is noteworthy."
"We get a good overview of where everything is in the pipeline."
"The permission system is great, so you can really decide who gets what permissions."
"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."
"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."
"The product is stable...The product is scalable."
"The solution is easy to use."
"Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources."
"It's convenient that we have an all-in-one holistic solution."
"It is a scalable solution...The product's initial setup phase was easy."
"HubSpot CRM should include better scanning of business cards and getting content in."
"It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties."
"I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."
"HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best."
"There is no option to remove duplicate constant contacts."
"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."
"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."
"All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution."
"There is room for improvement in Odoo's technical support."
"They could thoroughly study the market dynamics of different regions and connecting areas."
"The customization and technical support are not great."
"The most valuable feature of Odoo is the fingerprint feature."
"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
"Odoo could be better integrated with our warehouse management system."
"The range of choices and functionalities has space for enhancement."
HubSpot CRM is ranked 9th in CRM with 35 reviews while Odoo is ranked 10th in CRM with 30 reviews. HubSpot CRM is rated 8.2, while Odoo is rated 8.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". HubSpot CRM is most compared with Attio, Bitrix24, Acumatica, monday.com and Pega CRM, whereas Odoo is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Epicor ERP and Bitrix24. See our HubSpot CRM vs. Odoo report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
