We performed a comparison between Acumatica and HubSpot CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use."
"We get a good overview of where everything is in the pipeline."
"The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID."
"What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database."
"The most valuable features of HubSpot CRM are ease of use, lead generation, and follow-up leads. Additionally, there are a lot of connectors to other solutions, such as Jira and Slack. Whether it's a scrum tool or the ticketing tool, it has a connector."
"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."
"The feature that is beneficial from HubSpot CRM is business intelligence."
"It was quite stable. I didn't notice any specific issues or downtime"
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"The solution doesn't have features to break down the structure for multiple people in the project."
"It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties."
"The solution's user interface can be simpler with features that are easy to navigate."
"Invoices were the thing we were thinking should be part of the solution, and that's been added now."
"The solution's email capabilities could be improved."
"This solution could be easier to use. You really have to be hands on in the beginning as its an in depth solution. It takes some time to learn how it works before you can start using it."
"They need better UX or templates to change the mood or the look and feel."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
Acumatica is ranked 25th in CRM with 3 reviews while HubSpot CRM is ranked 9th in CRM with 35 reviews. Acumatica is rated 8.0, while HubSpot CRM is rated 8.2. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, Microsoft Dynamics CRM, SAP S/4HANA Cloud and SAP Business ByDesign, whereas HubSpot CRM is most compared with Attio, Odoo, Bitrix24, monday.com and Pega CRM. See our Acumatica vs. HubSpot CRM report.
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