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HubSpot CRM Competitors and Alternatives

Competitor
# Comparisons
Rating
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PY
Lead for technology at a university with 11-50 employees
Real User
Top 20Leaderboard
Easy to use, stable, and responsive support

Pros and Cons

  • "Zoho CRM is easy to use and easy to understand."
  • "The mobile application is a little complicated and could be simplified."

What is our primary use case?

Zoho CRM can be used for ECommerce, customer management, and lead management. You can create flow strategies on how to manage everyone, including your customers.

What is most valuable?

Zoho CRM is easy to use and easy to understand.

What needs improvement?

The mobile application is a little complicated and could be simplified.

For how long have I used the solution?

I have been using Zoho CRM for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Zoho CRM to be scalable.

We have more than 150 people using this solution in my organization.

How are customer service and support?

The support is very good, they will support you at any time during regular business hours.

Which solution did I use previously and why did I switch?

I have previously used LeadSquared and Kreato. LeadSquared seemed a little simple than Zoho. Zoho is a very powerful tool and has a lot of features. You don't have these features with LeadSquared and Kreato.

How was the initial setup?

It is cloud-based there is no installation.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

Which other solutions did I evaluate?

There are some other solutions that have compatible features to Zoho CRM, though I have not used them, such as, HubSpot and Salesforce.

What other advice do I have?

I would recommend this solution to others.

I rate Zoho CRM an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Get our free report covering , and other competitors of HubSpot CRM. Updated: November 2021.
554,529 professionals have used our research since 2012.