We performed a comparison between IBM App Connect and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When using IBM stacks, IBM App Connect is suitable and integrates well with other IBM products like WebSphere."
"Provides good security features."
"The solution is fast and supports Open UI 3.0 certification."
"There is a friendly interface for configuration, and integration is made easy."
"Technical support is good."
"It can handle API conversions with mapping and transformation rules, simplifying the development process."
"It has different type of interfaces that can integrate with companies."
"We use IBM App Connect for the integration between the applications."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"The solution is a SaaS and does not require a complex setup."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"Zapier luckily has a wide range of integrations, I would say."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"IBM App Connect should improve security features."
"In the next release, I would like to get some quality connectors."
"The setup time for App Connect could be improved."
"More connectors could be available for the product as some of the third-party software doesn't have default connectors."
"The addition of string functionality would be a benefit, particularly in the ESQL space that IBM already uses internally."
"The product should improve its support."
"IBM App Connect is scalable. From the administration side, they need to improve the RBAC model, as well as the clustering of this product. It will be good if we can start up the cluster, via IBM Connect Console. Some other products like MuleSoft, are providing this type of administration. MuleSoft is easy to use and user friendly."
"They reply in one or two hours at most, but they could be better."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"It could support various languages along with Python."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
IBM App Connect is ranked 11th in Cloud Data Integration with 21 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. IBM App Connect is rated 8.2, while Zapier is rated 8.6. The top reviewer of IBM App Connect writes "Very flexible and user-friendly; embeds with other technologies; no dependency on queue manager". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". IBM App Connect is most compared with IBM Cloud Pak for Integration, Mule Anypoint Platform, webMethods Integration Server, IBM InfoSphere DataStage and Matillion ETL, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and Matillion ETL. See our IBM App Connect vs. Zapier report.
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