Zapier Pros and Cons

Zapier Pros

reviewer1466271
Founder & CEO at a tech services company with 11-50 employees
We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up.
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Zapier Cons

reviewer1466271
Founder & CEO at a tech services company with 11-50 employees
System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome.
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Find out what your peers are saying about Zapier, MuleSoft, Jitterbit and others in Cloud Data Integration. Updated: December 2020.
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