We performed a comparison between IBM Cognos and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Previously, we were doing static reporting. Management would request a report, and it would take staff a week or more to provide it. With Cognos, we have dynamic reporting, and it has reduced both reporting and decision making times significantly. With the solution's dashboard, the company's management team has updated records at their fingertips. This means that they can directly access the data they need to make decisions."
"One of the strong suits of Cognos is its robust corporate reporting capability."
"The comprehensiveness or broadness of the software functions or business intelligence functions that it provides is valuable. It is also quite easy to use and user-friendly."
"The initial setup is very straightforward."
"Security administration tools are powerful and flexible."
"We are able to generate quality reports easily which allows us to decrease response time."
"Using custom controls, it is possible to extend the application with even more functionality and make the application intuitive and attractive."
"The solution's initial setup process is easy."
"We have found the scalability to be very good."
"The solution scales extremely well."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Transparency is the most valuable feature of this solution."
"It's scalable."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"IBM Cognos's error messages seem to be a bit ambiguous. An error will be encountered and a message will be sent out very ambiguous and after investigating the error message it could be any number of issues. There was never a direct answer to the question or a direct answer to the error messages. Sometimes it would be a generic error message for 21 different solutions. It wasn't very specific, which required a lot of digging around and trial and error trying to fix the problem. The messaging in their error messaging is something needing improvement."
"It would be nice to offer free online training on the tool for end-users."
"Extending features on dashboards so it becomes a real dashboard building application, not only a data exploration tool."
"The tool needs to improve the connectivity since I see that, at times, there is a need to increase the memory in the database."
"IBM Support can be slow at times, but they can usually deliver in a timely manner."
"There are many problems with the product's stability part, making it an area where improvements are required."
"I think the GIS pieces maybe not as good as we would like."
"Need improvement towards Visualization."
"The tool needs to simplify its features."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"The product is expensive."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
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IBM Cognos is ranked 7th in BI (Business Intelligence) Tools with 132 reviews while Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews. IBM Cognos is rated 8.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of IBM Cognos writes "Improved the quality of our KPIs, while reducing calls to the IT department". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". IBM Cognos is most compared with Microsoft Power BI, Oracle OBIEE, Tableau, SAP BusinessObjects Business Intelligence Platform and Oracle Hyperion, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and SAS Visual Analytics. See our IBM Cognos vs. Salesforce Einstein Analytics report.
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