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Most Helpful Review
Find out what your peers are saying about Veeam Software, Commvault, Rubrik and others in Backup and Recovery Software. Updated: July 2021.
521,817 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's the leader in backup and archiving.""It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.""I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."

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"The most valuable features are the Self-Service, and the ability to search the data.""In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine.""The command-line interface is good."

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"The most valuable feature of this solution is that it is simple to use.""Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake.""The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.""The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

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Cons
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.""The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.""Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."

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"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM.""The configuration wizards are still complex and hard to navigate. These should be easier to manage.""Setting up the system to work with legacy equipment is a bit complex at times."

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"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup.""They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about.""The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

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Pricing and Cost Advice
"The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.""It is cheaper than Veeam."

More Commvault Pricing and Cost Advice »

"This solution is very expensive."

More IBM ProtectTIER Pricing and Cost Advice »

"Our licensing fees are billed every four months.""You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees.""It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use. As an MSP, you can allocate space to clients as you need to.""The licensing is based on how much data you have plus what appliances you need.""The pricing is fair, and they are interested in working with MSPs as part of their market.""The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

More Infrascale Backup & Disaster Recovery Pricing and Cost Advice »

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Veritas Netbackup is more logical and it's easy to understand the technicality behind the product. It has its own logs… more »
Top Answer: The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of… more »
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Top Answer: The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the… more »
Top Answer: It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use… more »
Top Answer: The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the… more »
Popular Comparisons
Also Known As
Infrascale Platform
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Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

Infrascale is an enterprise-grade disaster recovery solution that provides rapid failover to a second site with

the flexibility to boot from the appliance or cloud. Delivered as a physical or virtual appliance and includes
DR software – it’s DR, your way.

With the average cost of downtime ranging from $8,000 for small business and $700,000 for enterprises, it has become mission critical for CIOs and CEOs to re-evaluate their application and site failover capabilities. Infrascale minimizes the risk of downtime at a price that will make your CFO smile.

Infrascale allows IT to stop buying and managing disparate hardware and software  to solve their DR and backup needs. An administrative dashboard, accessible from any browser or device, makes it easy to recover mission critical applications and systems with push-button simplicity.

Offer
Learn more about Commvault
Learn more about IBM ProtectTIER
Learn more about Infrascale Backup & Disaster Recovery
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Enterprise Storage Guide, One IT, The 451 Group, AVG, Malwarebytes, Matrix OneSource, Lockheed Martin
Top Industries
REVIEWERS
Government16%
Comms Service Provider11%
Manufacturing Company8%
Computer Software Company8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider19%
Government7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider18%
Energy/Utilities Company6%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider22%
Educational Organization9%
Non Profit4%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise21%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise11%
Large Enterprise79%
No Data Available
REVIEWERS
Small Business100%
Find out what your peers are saying about Veeam Software, Commvault, Rubrik and others in Backup and Recovery Software. Updated: July 2021.
521,817 professionals have used our research since 2012.

IBM ProtectTIER is ranked 48th in Backup and Recovery Software with 3 reviews while Infrascale Backup & Disaster Recovery is ranked 42nd in Backup and Recovery Software with 6 reviews. IBM ProtectTIER is rated 6.0, while Infrascale Backup & Disaster Recovery is rated 9.0. The top reviewer of IBM ProtectTIER writes "A stable and scalable solution that reduces data domain risks". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". IBM ProtectTIER is most compared with Dell EMC PowerProtect DD (Data Domain), IBM Spectrum Protect Plus, Veritas NetBackup Appliance, Rubrik and HPE StoreOnce, whereas Infrascale Backup & Disaster Recovery is most compared with Datto Cloud Continuity, Veeam Backup & Replication, Veeam ONE, Zerto and Unitrends.

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