Compare IBM ProtectTIER vs. NetApp SnapCenter

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Most Helpful Review
Use IBM ProtectTIER? Share your opinion.
Find out what your peers are saying about IBM ProtectTIER vs. NetApp SnapCenter and other solutions. Updated: September 2020.
437,064 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment.We use Commvault IntelliSnap a lot. It's a very good product and has the functionality to enable a snapshot of a vendor's storage... It really helps to speed up the backup process for some of our environments.Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily.The solution’s user interface for managing the on-prem environment is good.What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one.One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again.The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area.The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform.

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The command-line interface is good.In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine.The most valuable features are the Self-Service, and the ability to search the data.

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It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use.We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day.The main advantage is its fast backup and restore.A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly.The backup process finishes very quickly.It has very fast backup and can handle a huge amount of data. It also enables really fast recovery.The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security.Restoring and cloning are easy to do.

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Cons
What I need is deeper CLI documentation for both QCommand and SQL queries.The software is good, but I always have issues with the documentation and, especially, the communication regarding new functionality. Commvault has a new maintenance release every three months, and it's always hard to know exactly what has changed in the software. They have improved a bit on that topic by communicating what has changed, but there is still a lot of room for improvement on that side.The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues.Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better.We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not.It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners.I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect.Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected.

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Setting up the system to work with legacy equipment is a bit complex at times.The configuration wizards are still complex and hard to navigate. These should be easier to manage.I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM.

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I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed.Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases.The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems.I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time.The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot.Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type.Reporting of the jobs could be better.I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid.

More NetApp SnapCenter Cons »

Pricing and Cost Advice
We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs.We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions.It is cheaper than Veeam.It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need.We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.Commvault licensing is a perpetual license so only the support is being renewed yearly.There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.

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This solution is very expensive.

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The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles.Pricing is very good because if you already have NepApp controllers, then it's included.It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number.The license for SnapCenter was included with the storage array.We have a site license, so it comes with the product.We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive.It's free. The license is included with other NetApp products.

More NetApp SnapCenter Pricing and Cost Advice »

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Questions from the Community
Top Answer: Veritas doesn't have manual labeling of the tape library via GUI, Commvault somehow created a backup destination other than what I assigned it. Data consistency for the backup for both the software is… more »
Top Answer: All workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a data management solution with support for building the DR side of things. With… more »
Top Answer: The command-line interface is good.
Top Answer: The licenses are capacity based. We have a certain capacity, but we are able to condense it.
Top Answer: Technical support needs improvement. Setting up the system to work with legacy equipment is a bit complex at times.
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Also Known As
SnapCenter
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Commvault
IBM
NetApp
Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

Offer
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Learn more about IBM ProtectTIER
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Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz CompanyDurham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco GerberAll for One Steeb AG, Accenture
Top Industries
REVIEWERS
Comms Service Provider18%
Healthcare Company14%
Energy/Utilities Company9%
Government9%
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider11%
Media Company6%
Government6%
No Data Available
REVIEWERS
Healthcare Company18%
Pharma/Biotech Company18%
Comms Service Provider9%
Aerospace/Defense Firm9%
VISITORS READING REVIEWS
Computer Software Company35%
Manufacturing Company13%
Government6%
Insurance Company6%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise27%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise10%
Large Enterprise84%
No Data Available
REVIEWERS
Small Business40%
Midsize Enterprise15%
Large Enterprise45%
Find out what your peers are saying about IBM ProtectTIER vs. NetApp SnapCenter and other solutions. Updated: September 2020.
437,064 professionals have used our research since 2012.
IBM ProtectTIER is ranked 47th in Backup and Recovery Software with 3 reviews while NetApp SnapCenter is ranked 8th in Backup and Recovery Software with 21 reviews. IBM ProtectTIER is rated 6.0, while NetApp SnapCenter is rated 8.0. The top reviewer of IBM ProtectTIER writes "A stable and scalable solution that reduces data domain risks". On the other hand, the top reviewer of NetApp SnapCenter writes "Takes minutes for it to completely rebuild and restore a VM". IBM ProtectTIER is most compared with Dell EMC PowerProtect DD (Data Domain), IBM Spectrum Protect Plus, Rubrik, HPE StoreOnce and Veritas NetBackup Appliance, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Rubrik, IBM Spectrum Protect and AvePoint DocAve Backup and Restore. See our IBM ProtectTIER vs. NetApp SnapCenter report.

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