We performed a comparison between IBM Tivoli Composite Application Manager and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"The solution is very stable. We never had any issues with stability."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The integration and configuration of New Relic is straightforward and easy."
"The pricing is pretty good."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"It is stable and scalable."
"The solution offers good documentation."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
"The user interface was not good."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"We have had issues with our agents going offline."
"It would help customers if there were an on-premises version available."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"It is very difficult to award the service level cycles at an endpoint level."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
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IBM Tivoli Composite Application Manager is ranked 53rd in Application Performance Monitoring (APM) and Observability with 2 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. IBM Tivoli Composite Application Manager is rated 6.6, while New Relic is rated 8.6. The top reviewer of IBM Tivoli Composite Application Manager writes "Integrates well with IBM technologies, but it's outdated and lacks essential features". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". IBM Tivoli Composite Application Manager is most compared with Dynatrace, IBM Application Performance Management, Azure Monitor and ITRS Geneos, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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