We performed a comparison between CyberArk Identity and Jamf Pro based on real PeerSpot user reviews.
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"The initial setup of CyberArk Identity was straightforward."
"CyberArk Identity is a mature product."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The setup, via cloud, is simple."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The initial setup is straightforward. It takes me up to an hour and a half."
"We have been able to successfully manage applications and inventory within our machines."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"The user interface is great."
"There is also zero-day support to all new Apple OS."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"I'm not sure what needs improvement. It is a good platform."
"The solution could be easier to use and I found it to be very complex involving many steps."
"We would like to see an improvement in the ability to manage mobile devices."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"They can include the Mobile Device Management (MDM) feature."
"One of the big areas in need of improvement is automated device naming for computers."
"I can only say that I would love to see a more customizable dashboard."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"I think there's room for improvement on the automation. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. It's not a big deal, but I think there's room for improvement."
"Patch Management needs work to be efficient."
"For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice."
"A more modern UI in the next release will make the product absolutely perfect."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 103 reviews. CyberArk Identity is rated 8.2, while Jamf Pro is rated 9.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager.
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