Jamf Pro Pros and Cons

Jamf Pro Pros

Mac Specialist at Compugen
Having the ability to automate our workflows has been great.
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Senior Macintosh Systems Administrator/ Task Lead/ Information Assurance Officer at a government with 10,001+ employees
The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required.
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Director of Apple Enterprise Operations at DesignData
I found that automated enrollment is very powerful because you can bring standardization to the environment.
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Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.
District Technology Support Technician at a educational organization with 1-10 employees
The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage.
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Network Administrator at Katonah Lewisboro School District
We are able to manage our full fleet of devices and can simply integrate with all of our systems.
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Apple Administrator | Jamf Service Manager at a university with 501-1,000 employees
It is a first-rate product and well known in the industry as the gold standard for Apple device management.
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Desktop Support Engineer at Scrive
To have a zero-touch setup for the Macs and iPhones is more valuable than one can think.
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Director, Mac Technical Support at Marymount Manhattan College
The design of the GUI, as compared to other solutions, really makes a difference.
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AW
PowerSchool Administrator at a non-profit with 51-200 employees
We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.
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Head of Operatons and Data Protection at a tech company with 51-200 employees
We were able to dramatically enhance our cybersecurity, and better support our users.
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Jamf Pro Cons

Mac Specialist at Compugen
One of the big areas in need of improvement is automated device naming for computers.
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Senior Macintosh Systems Administrator/ Task Lead/ Information Assurance Officer at a government with 10,001+ employees
I can only say that I would love to see a more customizable dashboard.
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Director of Apple Enterprise Operations at DesignData
The reporting needs to be improved so that generating them is more user-friendly.
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Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.
District Technology Support Technician at a educational organization with 1-10 employees
Technical support is in need of improvement.
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Network Administrator at Katonah Lewisboro School District
I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro.
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Apple Administrator | Jamf Service Manager at a university with 501-1,000 employees
There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer.
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Desktop Support Engineer at Scrive
I wish the inventory would have its own pane without having to do it as a search.
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Director, Mac Technical Support at Marymount Manhattan College
I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal.
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AW
PowerSchool Administrator at a non-profit with 51-200 employees
Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve.
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Head of Operatons and Data Protection at a tech company with 51-200 employees
This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration.
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Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.