We performed a comparison between CyberArk Identity and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The initial setup is straightforward. It takes me up to an hour and a half."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable features are ease of operation and visibility."
"A solution that's easy to use, stable, and reliable."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"It offers very helpful support. The technical team is very helpful."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"They can include the Mobile Device Management (MDM) feature."
"We would like to see an improvement in the ability to manage mobile devices."
"They could improve their UI and make everything more user-friendly."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"We experienced some technical glitches that need to be resolved."
"Its pricing needs improvement."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"The stability could be better."
"It is challenging to obtain a comprehensive backup."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. CyberArk Identity is rated 8.2, while Okta Workforce Identity is rated 8.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and Fortinet FortiAuthenticator, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and Auth0. See our CyberArk Identity vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Access Management vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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