We performed a comparison between IFS Cloud Platform and Oracle E-Business Suite based on real PeerSpot user reviews.
Find out in this report how the two Field Service Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the distribution module."
"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience."
"All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product."
"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."
"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."
"A high level of ERP can be handled in IFS."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"I like the automation and integration features of Oracle E-Business Suite."
"Order to cash and procure to pay process: They are valuable features because of their integration and flexibility."
"Their great technical support is one of the most valuable features."
"Flexible to set up an organization with multiple locations."
"Payroll and online benefits enrollment"
"It's quite secure and fast, and we get an end-to-end solution."
"It is a solution for GFMIS (Governmental Fiscal Management Information Systems)."
"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."
"Customization needs to be improved."
"We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"There are certain digital features that need to be incorporated, such as IOP."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support."
"The interface is pretty old."
"There are some cycles in HR that are not straightforward."
"The operations could be better, specifically for manufacturing processes."
"Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."
"Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate."
"Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing."
"Sometimes I have issues with the performance tuning."
IFS Cloud Platform is ranked 2nd in Field Service Management with 29 reviews while Oracle E-Business Suite is ranked 1st in Field Service Management with 141 reviews. IFS Cloud Platform is rated 7.8, while Oracle E-Business Suite is rated 7.8. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Microsoft Dynamics 365 Business Central, IBM Maximo and ServiceNow, whereas Oracle E-Business Suite is most compared with Oracle HCM Cloud, SAP S/4HANA, SAP ERP, NetSuite ERP and Microsoft Dynamics GP. See our IFS Cloud Platform vs. Oracle E-Business Suite report.
See our list of best Field Service Management vendors, best Activity Based Costing Software vendors, and best ERP vendors.
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