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2017-11-16T15:31:00Z

What needs improvement with Oracle E-Business Suite?

17

Please share with the community what you think needs improvement with Oracle E-Business Suite.

What are its weaknesses? What would you like to see changed in a future version?

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3232 Answers

author avatar
Top 5LeaderboardReal User

It would be nice to have more web services. For example, it would be easier to integrate our applications with EBS. I would definitely like to see web services in purchasing. It has badly covered integration with APIs.

2021-08-30T11:11:45Z
author avatar
Top 20Real User

There are some cycles in HR that are not straightforward. For example, the attendance approach, and the second admin transfers are not straightforward procedures. We can see many features in the cloud and other applications that are not supported in EBS. For example, in iRecruitment, the recruitment or selection workflow process for candidates to be recruited is very advanced, it's a very skilled and enhanced process in Taleo. This is not something that is present in EBS but there are many requirements for this. Customers require this area of recruitment. For example, in Taleo, a person cannot move from the HR interview to the technical interview unless he has passed the HR interview. This does not exist in EBS. Many customers are asking for this functionality. In Taleo, Candidate workflow allows you to do this. They give you the feature to configure that selection workflow for the candidates in terms of steps. You cannot move from this step until you complete the first step. This is definitely an area to consider. There is strength in the product but we are always looking for weakness to improve. The reporting area is very weak. It needs some improvements. The embedded analytics is something new but it's a bit complicated. They tried to embed the analytics into the EBS with the same model as in FUSION but it's not easy or straightforward to enhance and maintain. Organizational restructuring is a horrible process and very difficult in EBS.

2021-06-22T16:48:01Z
author avatar
Top 5LeaderboardReal User

Our biggest problem with this solution is the user interface. We'd like to see a simpler, more user-friendly product, with a flexible process, like you get with Fusion or SAP S4HANA. Both those solutions have a better UI, whereas Oracle has older features and feels like an outdated product. We're looking to migrate to another product because of that and because Oracle is lacking AI features.

2021-05-31T18:04:00Z
author avatar
Top 20Real User

There are some business-specific processes still not implemented. We need the IPC solution subcontractor management that is not available. We have to create the IPC solution but these types of extensions should be provided by Oracle and be included in this solution and the cloud version.

2021-05-06T20:01:25Z
author avatar
Real User

I currently work for a company that specializes in aircraft maintenance. There used to be a module in Oracle called CMRO. Now, the current situation is that they are pretty much closing down that module. Roughly eight or nine years back when they started it, they were anticipating a good number of customers but the reality turned out to be different — that's why they closed down that module. That created a lot of trouble for a lot of companies. Truthfully speaking, that is the reason I moved towards ISS. Although it's not as popular as Oracle or SAP, ISS focuses on industries. ISS provides us with an industry-based solution, geared toward aviation, field service management, or manufacturing for example. Oracle E-Business Suite uses an old technology (Forms), which is Java-based. If you're using a functionality that is based on Oracle Forms, then the client machine needs to download an applet in order to use that function. Often I've encountered, during support issues, that the client machine, if it is a little obsolete or an older version, the Java versions cause trouble. Wherein if you look at the modern cloud perspective or modern software in general, it's mostly web or browser-based. That's one thing that Oracle should consider on-prem. There is still a huge amount of customers who are on on-prem. Upgrades should have a business case. I don't want to upgrade just because Oracle has come up with a new version — I should have some benefits. We are one of those customers who are not interested in shifting to the cloud for various reasons. Because of this, we have to live with this old Forms technology. Oracle should try to offer a balance between both versions instead of pushing customers to the cloud. This seems to be a strategy that both SAP and Oracle follow.

2021-04-29T15:52:35Z
author avatar
Top 5LeaderboardReal User

Some of my clients report that the overall ease of use could be simplified. The product still uses some old technology. Some of the modules have moved to new technologies like HTML, et cetera, but there are still old components and old sequence usages which bother my customers because they are not fancy and up-to-date. They're heavy-duty machines — they're not posh. They perform heavy-duty jobs. So users entering operational data, transactional data heavily, they love it; however, management-level doesn't like the screens because they don't look fancy.

2021-02-18T11:24:51Z
author avatar
Top 10Real User

We are in Zimbabwe. At the moment we are having challenges with foreign payments. The pricing for us is quite high due to the exchange. We wanted a fully-fledged solution that has got payroll, HR, finance et cetera, basically everything finance and administration we'd like to see sustainability management. This solution doesn't offer exactly what we need all in one package. We want to upgrade, therefore, we're currently seeing what else is on the market to see if there are competitors that have the kind of full packaging we require. There's an issue with business process automation. I would like an end-to-end in terms of processes. There are different modules, however, there's not that end-to-end that we are looking for in terms of process automation. That is what is lacking right now. I have seen Microsoft, for example, really work well when it comes to process automation.

2021-02-03T11:51:46Z
author avatar
Top 20Real User

They don't have built-in bank integrations, which would be very helpful. For API, I know Oracle has a big library of APIs, and you can extend it. But most important integrations are still missing. These are mainly for features to integrate with other systems and other market forces, like banks or civic parties. For example, for the environment to work using E-Business Suite, which is not handling the budgeting in the power tool, we have to purchase Hyperion and integrate Hyperion with the E-Business Suite. If you want reporting, you can select a reporting tool or different reporting tools for business intelligence. For each case, it's painful to have multi-systems in place. Most companies prefer to have one system and it's costly.

2021-01-12T14:03:52Z
author avatar
Top 10Real User

We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support.

2020-11-11T21:58:34Z
author avatar
Top 5LeaderboardReal User

It is difficult to get answers from technical support right away.

2020-11-02T19:24:48Z
author avatar
Top 20Real User

The way things are going, Oracle is not putting much effort into their master data management. They need to look into machine data and then the integrated data domain. How, in the master data domain, do the product supplier, site master and reference data talk to one another. They really need to improve on this because that was my number one reason for moving to Informatica and other tools.

2020-11-02T18:29:00Z
author avatar
Top 10Real User

The simplicity of the user experience needs to be improved tremendously. The support and analytics features need to be improved.

2020-10-30T22:01:33Z
author avatar
Top 5LeaderboardReal User

I think the capability for deployment is not great when you get out of financials. That is, when you get to the edge products around the E-Business core, I think that needs improvement. For example, if you are in manufacturing and the core focus of your work is financial procurement and HR, I think E-Business is very good. When you get away from that focus and you get into the more specialized area of work, then EBS needs improvement. They are trying to fit everything into the cloud, but they are adopting pieces rather than adapting them to the cloud. One other improvement could be adopting more of the NetSuite total-business solution. I think that is a weakness that E-Business is really more like a module that connects things than a complete solution. I think that they should be looking at making it a total business solution.

2020-08-26T07:13:00Z
author avatar
Top 10Real User

After the announcement of the cloud products, the on-premises products from Oracle are not garnering as much development attention. Some of the new features that used to come to us earlier before the cloud product are now coming at a slow pace. So we want Oracle to work on the on-premises product in parallel with their cloud product. E-Business Suite should not fall behind. What I want to improve about this product is the user interface. In some of the modules compared to recent, cloud module releases do not have a very nice look-and-feel because they are letting the on-premises product age. Compared to the advanced cloud modules, this product has some rigid look-and-feel for the user experience.

2020-08-19T07:57:23Z
author avatar
Top 20Real User

The reporting needs to be improved. I think that there are times when you have to build too many custom reports in order to achieve what you want. This comes out of the fact that it is so flexible because if you don't go by the standard, in terms of the implementation you choose, then it means that you have to come up with a lot of reports. I have seen some of the reporting that they are now doing through Hyperion, which is very nice, but I don't know if it will solve the problem. I have found that when somebody is not experienced with Oracle, it is difficult to use.

2020-08-16T08:00:15Z
author avatar
Top 10Real User

It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly.

2020-08-09T07:20:00Z
author avatar
Top 10Consultant

It's difficult for some customers to understand in the beginning. A user really has to understand the processes. They are still developing out the E-Business Suite. I would like some things about contract management and the other parts of the procure to pay process to be able to standardize more for the public sector. That's the feedback I've encountered from clients. They've all chosen to go for custom made solutions now mostly due to this. The solution could offer more integration with other toolsets. That's why NetSuite does better in that market. It's in the cloud completely and you can integrate with other software more easily. With E-Business Suite you have to use database links or something of that nature to establish better connections. Oracle E-business is not a cloud product.

2020-07-14T08:15:53Z
author avatar
Top 5LeaderboardReal User

I would say the integration needs improvement. Oracle needs to work on the integration layer to make the solution much more robust and modern. The solution needs full cloud netting.

2020-07-12T11:48:48Z
author avatar
Top 10Real User

Oracle has always had one drawback and that is that it's not as user friendly as it's competitors, whether from the database perspective or switching from SAP to Oracle. The amount of administrative effort required for SAP is far less than that required for Oracle where the administration part is very tight and can be a bit of a headache. With SAP, the number of patches, bug fixes or interim upgrades are far less than Oracle which releases a lot of patches for bugs. As a head-on comparison, you get the feeling that SAP is a far more stable product. The bottom line is that the administration of the database and the application could be improved. There are many additional features I'd like to see. From an automation perspective, things could be improved. If you compare it with many of the competitors' products, the markets associated patent technology is highly competitive. Most other solutions are very user friendly and have such rich experience in the user interface that I think a holistic approach towards making Oracle more user friendly and usable is something I'd like to see.

2020-06-21T08:08:00Z
author avatar
Top 5LeaderboardReal User

Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing. EBS still leverages Oracle Forms technology. Oracle Forms might be considered as an old technology when it puts the client machine into the picture. Clients are using their web browser to connect to the EBS and use several functionality and applications using the web browser only. However, some applications automatically runs Oracle Forms through a Java applet on the client. Of course, this creates a fast, easy-to-use client experience, but it has disadvantages as well, such as, the requirement to manage the client side java.

2020-03-19T14:24:00Z
author avatar
Real User

Reporting.

2019-02-05T12:02:00Z
author avatar
Real User

Sending alerts through bulk SMS. With the growing use of mobile phones, we would appreciate sending notifications through SMS.

2019-01-17T12:33:00Z
author avatar
Real User

Its user interface is not completely a web interface. It uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks.

2018-12-13T11:34:00Z
author avatar
Real User

The UI interface is not good. In addition, there is a constant challenge that new things are evolving and people are looking at new ways of connecting. They do not want to log into web interfaces. And, the standard UI does not give you flexibility. You need to have a specialist who will work on the workflow. If changes are made, alerts are required. This provides challenges. Additionally, if inventory gets linked with our OEM portals, you enter some number, order number, find the OEM number and then an inventory which you have ordered. You receive the GRN updates your inventory also, links with OEM, and we really good because then you'll know the third party hardware or whatever solution you're purchasing, what is the end of life, where is the end of support, when is the warranty ending, what is the new product coming? All things can be related. Right now it is a stand alone system that is not integrated, whereas today you're talking about global solutions things can be in database. Even if it is not loud, even then things can be dated because you have only given purchase order to your OEM, you're under warranty. We have the right to get the information. OEM has the right to push information but then ERP is not supporting us. None of the effort goes into that.

2018-12-12T10:23:00Z
author avatar
Real User

Reporting is a big area for improvement. It needs to provide the ability to extract data from the suite. Oracle has also been making a great effort to make E-Business Suite more user-friendly but there are still areas where a focus on User Experience would help.

2018-07-25T09:56:00Z
author avatar
Consultant

I would like to see more integration with other systems.

2018-07-08T06:36:00Z
author avatar
Real User

The iStore could be better.

2018-07-08T06:36:00Z
author avatar
Top 20Real User

Standard reporting needs to be changed. Many of the standard reports look the same as they did 20 years ago in version 10.7.

2018-07-08T06:36:00Z
author avatar
Real User

Currently, Oracle is focusing on their Cloud ERP. Since Cloud ERP is being rebuilt from scratch using a different technology, it seems that their on-premise support is slow and unresponsive. This differs with SAP Strategy, whose cloud solution is moving to their on-premise solution.

2018-07-05T03:11:00Z
author avatar
User

* New hire on-boarding, employee off-boarding, etc. * More user-friendly fast formulas for all HRMS modules. * HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output.

2018-07-02T21:54:00Z
author avatar
Top 5LeaderboardReal User

One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system. For example, the use of Oracle forms which are a much older technology, and are basically a two-tier client server setup shoehorned into a three-tier architecture, it might create issues over a wide area network. It would be good if the EBS team enables multitenant fatures beyond the current single pdb cdb architecture allowing for pdb snap clones in the same oracle cdb database.

2018-05-17T07:16:00Z
author avatar
Consultant

Deployment of customization is complex, thus nobody is using it. Instead, we are deploying the same code on both filesystems (fs1, fs2). In order to follow standards, the deployment process should be as easy as before, in R12.1.

2017-11-16T15:31:00Z
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