We performed a comparison between iGrafx Process360 Live Platform and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product fulfills ninety percent of our needs, and we're happy as users of it."
"We found the technical support to be helpful."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Provides a valuable BPMN feature."
"Simulation is most valuable."
"It has simplified compliance with regulations and company standards."
"The most valuable feature is that the software controls everything from a single management window."
"It generates friendly websites and presents specific views of the enterprise (business, functional, applicative, technological, and infrastructure)."
"An advantage is its accessibility."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be nice to have a Spanish user interface available to us."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"I would love to see a template and shapes for customer journey mapping."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The price could be more competitive."
"This product is expensive and would be improved by lowering its price."
"The initial setup can be quite complex at first."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
"The solution lacks additional models compared to other tools."
"I would like to see more regular updates released."
"In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
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iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 36 reviews. iGrafx Process360 Live Platform is rated 8.4, while MEGA HOPEX is rated 7.8. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Lucidchart, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Avolution ABACUS and Visio. See our MEGA HOPEX vs. iGrafx Process360 Live Platform report.
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