MEGA HOPEX Pros and Cons

The initial setup was straightforward. With configuration, customizing or prepping the data and deployment, it took about one year to set up. We only needed two people to deploy and maintain the solution: one business architect and someone who specializes in customization and operations.

The most valuable feature for this solution is the automatic updating and propagation of changes across the system.

I find the IT portfolio management very valuable and helpful.

Every module sets up the same information in a unique repository.

The most valuable feature is that the software controls everything from a single management window.

This is a complete package with all of the functionality that we need.

The solution is scalable. If a company needs to expand it, it's completely possible to do so.

The most valuable feature of this solution is the reuse of common enterprise components and entities.

They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment.

We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office.

Scalability can be a problem sometimes.

Lacking more out of the box integrations.

I would like to see more regular updates released.

Better documentation and training would be helpful.

The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more.

The tool usability is weak and it also has a high learning curve.