We performed a comparison between Kaspersky Endpoint Detection and Response Expert and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"The solution was relatively easy to deploy."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"We can scale the solution."
"Has great behavior detection and a very good firmware scanner."
"The solution provides high-end security that is critical for financial institutions and bankers."
"The pricing is decent."
"Its customer service is quite good."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable features are the reports."
"The most valuable features of Kaspersky Endpoint Detection and Response are all the features. The features have all helped us and most recently malware has been an issue in our company and malware protection has been effective."
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"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The setup is quite easy."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution has great blocking features."
"The solution can scale well."
"The solution does its job with no issues."
"The solution is stable."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I haven't seen the use of AI in the solution."
"The solution is not stable."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Making the portal mobile friendly would be helpful when I am out of office."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The SIEM could be improved."
"It does not cover all of our security issues."
"If a customer wants to use Kaspersky on-prem, they'll need to spend a lot on the hardware. Their server must be strong because EDR is a heavy product. You need excellent hardware to run it. It might make sense to deploy the solution in the cloud. If they add features, it will only make the product heavier and increase the hardware costs."
"Could include some additional protection."
"If it covered more products, it would improve the XDR."
"There's room for improvement in customer service and support. The response time when I open a ticket or communicate with the vendor could be faster."
"The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it."
"There are some cases that take three days to deal with. It's too long."
"The prices can go down a little bit."
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"It should be easier to deploy Symantec's client for end-users."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"It would be beneficial to have more integration and compatibility with other platforms."
"The solution needs to provide better integration."
"The GUI could be better."
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Kaspersky Endpoint Detection and Response Expert is ranked 17th in Endpoint Detection and Response (EDR) with 44 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Kaspersky Endpoint Detection and Response Expert is rated 8.2, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Kaspersky Endpoint Detection and Response Expert writes "Solid security and performance; overall a useful tool". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Kaspersky Endpoint Detection and Response Expert is most compared with Trend Vision One, Microsoft Defender for Endpoint, Cynet, IBM Security QRadar and Check Point Harmony Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Bitdefender GravityZone EDR, CrowdStrike Falcon and Trellix Endpoint Security (ENS). See our Kaspersky Endpoint Detection and Response Expert vs. Symantec Endpoint Detection and Response report.
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