Symantec Endpoint Detection and Response Alternatives and Competitors

Competitor
# Comparisons
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Read reviews of Symantec Endpoint Detection and Response alternatives and competitors

Mohammad Ali Khan
Real User
Director at Pacific Infotech UK ltd
Oct 15 2020

What is most valuable?

It's artificial intelligence-based software. The best part is the fact that it doesn't necessarily rely on definitions, like other software. For example, Symantec, AVG, Avast, and Kaspersky… more »

How has it helped my organization?

Its Behavioral AI recognizes novel and fileless attacks and responds in real-time. What that means is that we have better confidence. For example, a number of users use USB drives which they bring… more »

What needs improvement?

One of the areas which would benefit from being improved is the policies. There are still software programs where we need to manually program in the policies to tell the system, "This program is… more »

What's my experience with pricing, setup cost, and licensing?

Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not… more »

What other advice do I have?

Go for it. It's an absolutely brilliant product. But understand what it is before starting to deploy. Unless you understand the product, you will not know how to use it to the best of its best… more »

Which other solutions did I evaluate?

We looked into other solutions, but not as deeply as we went into SentinelOne. Because we liked SentinelOne so much, we just stopped there. And we already had experience with the likes of… more »
David Alfonso
Real User
Information Technology Support Engineer at Compucare Systems
Jun 28 2020

What is most valuable?

The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature… more »

How has it helped my organization?

We use patch management from Bitdefender, as well. It has a feature that has patch management for all the critical updates or protection of the system. It keeps the… more »

What needs improvement?

Bitdefender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had… more »

What's my experience with pricing, setup cost, and licensing?

The license is very flexible. You can choose from monthly, yearly, or three years. The license is very simple. It's not a file that has to upload to the product. It's just… more »

Which solution did I use previously and why did I switch?

We switched from Symantec because we had a problem with ransomware that did not stop. We were concerned about the customers with this particular ransom and older kinds of… more »

What other advice do I have?

We use Bitdefender cloud. So basically everything is cloud-based. All the protection is based on agents installed in servers and workstations. In terms of mobile… more »

Which other solutions did I evaluate?

We tested several antivirus solutions and Bitdefender gave us the best results. In my experience as an IT company providing a lot of customers IT support and MSP… more »
Madhu Kumar
Real User
Dy General Manager at thdc
Aug 02 2020

What is most valuable?

The overall user experience is good. As of today, there have been no incidents that we've had to deal with and we've been using it for years. The solution has a very good graphical interface. It makes it easy to use. The central monitoring… more »

What needs improvement?

The solution needs to have integration with on-premises security devices and security facilities. That means all the security products, including the perimeter firewall, the DMZ. I'd really like to have a complete solution. Right now most… more »

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the exact cost of the solution is.

Which solution did I use previously and why did I switch?

We were using Symantec products, which were Symantec EndPoint Four and Five. We found that the latest modules needed additional tools to protect us. There were multiple tools needed at various levels. There was complexity in increasing… more »

What other advice do I have?

We're a customer. We don't have a business partnership with this solution. I'm not sure which version of the solution we're using right now. It is the latest, as far as I know. We're currently running a POC with it. In today's environment… more »
Real User
Founder at a tech services company with 1-10 employees
Sep 22 2020

What is most valuable?

I would say that the most valuable features are the cloud administration and the strength of the ransomware protection.

What needs improvement?

The one thing that I think probably needs the most attention with this product is the technical support. Some of our customers are starting to complain about that. It is a good product, generally. I can not really give it any criticism or go on about missing or broken features. I have got nothing to… more »

What's my experience with pricing, setup cost, and licensing?

Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year.

What other advice do I have?

I would advise anybody who is using a Sophos firewall and is looking to migrate to another solution to give Intercept X the serious consideration it deserves because the Sophos firewall integrates well with the Intercept X solution and that is an advantage. On a scale from one to ten (where one is… more »
Syed Asif
Real User
Cloud Consultant at Brio Technologies Private Limited
Sep 21 2020

What is most valuable?

The product is very good when it comes to vulnerability assessment. It's a Microsoft flagship product and it integrates with Office 365. If my customers are using Office 365 or Azure or a Windows server, it helps to use Defender. Other products like Symantec or McAfee don't have that kind of… more »

What needs improvement?

The GUI is very complex, particularly for normal users who work on it. It could be more user friendly. For future improvements, I'd be looking at internet security which we don't have as Microsoft does not distinguish whether a site is malicious or not. Kaspersky is very good at that but not… more »

Which solution did I use previously and why did I switch?

I tested the difference between Symantec and Defender by taking a malware from the internet and downloading it. Symantec allowed me to do it, even though it shouldn't have, but Defender, gave me notification and wouldn't allow me to do it. That said, Symantec is a very stable product that's been on… more »

What other advice do I have?

I would suggest that if you're already using Microsoft products, then I think it makes sense to go with Microsoft Defender over any other product. I would rate this solution an eight out of 10.
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