We performed a comparison between CrowdStrike Falcon and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The stability is very good."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The price is low and quite competitive with others."
"NGAV and EDR features are outstanding."
"Among CrowdStrike Falcon's most valuable capabilities are its UEBA and SOAR functionalities, along with its seamless integration with any other SIEM solution."
"The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models."
"CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM."
"The solution can scale easily."
"The feature I like the most is the solution's detection."
"The solution is silent and sits on your system as one single agent."
"As an EDR tool, we can integrate log management and event management. The solution deals with threats automatically, that's the advantage."
"At this point what is most valuable is the interface, which is easy to navigate."
"Symantec Endpoint Detection and Response is stable."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution does its job with no issues."
"The pricing is good."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Cannot be used on mobile devices with a secure connection."
"The solution is not stable."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I haven't seen the use of AI in the solution."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"We'd like to see more integration capabilities."
"CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."
"We sometimes get false positives."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"Reporting is a major issue, as it is not user friendly."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"The GUI could be better."
"It would be beneficial to have more integration and compatibility with other platforms."
"A significant deterioration in customer support."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"They do need to minimize the number of agents installed on a server."
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CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. CrowdStrike Falcon is rated 8.8, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Trellix Endpoint Security (ENS). See our CrowdStrike Falcon vs. Symantec Endpoint Detection and Response report.
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