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Compare ManageEngine Desktop Central vs. Matrix42 Enterprise Mobility Management

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Top Review
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM). Updated: September 2021.
540,694 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable.""Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating.""Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems.""Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers.""ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it.""The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.""The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way.""It's a complete product that allows you to remote troubleshoot, has an inventory of systems."

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"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."

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Cons
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu.""Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added.""We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk.""I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time.""Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added.""The performance sometimes lags a bit because the solution is demanding on system resources.""The pricing is lower than other well-respected solutions in this category.""There is a slight delay in customer support, which is something that can be improved."

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"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."

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Pricing and Cost Advice
"The licensing is very easy to understand and pricing is right for what you get.""Choose wisely between the Professional and Enterprise editions, based on your needs.""I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product.""We pay about $250 a year for our license."

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"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."

More Matrix42 Enterprise Mobility Management Pricing and Cost Advice »

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Questions from the Community
Top Answer: The initial setup is pretty straightforward.
Top Answer: The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
Top Answer: We primarily use the solution to run on all the desktops in our company. We have unique requirements, and this was the only solution that really met them.
Top Answer: The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very… more »
Top Answer: I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company.
Top Answer: Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive.
Ranking
Views
7,416
Comparisons
5,639
Reviews
11
Average Words per Review
786
Rating
8.5
Views
288
Comparisons
241
Reviews
1
Average Words per Review
230
Rating
9.0
Comparisons
Also Known As
Desktop Central, ManageEngine Desktop Management MSP
Matrix42 EMM, Silverback Enterprise Mobility Management, Silverback EMM
Learn More
Overview

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

Silverback offers easy, scalable and secure device management for tablets and smartphones, including Android for Work, Windows 10 Mobile, iOS, and Mac OS.

Offer
Learn more about ManageEngine Desktop Central
Learn more about Matrix42 Enterprise Mobility Management
Sample Customers
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Partou Childcare
Top Industries
REVIEWERS
Financial Services Firm19%
Healthcare Company10%
Manufacturing Company10%
Engineering Company10%
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company19%
Government8%
Financial Services Firm5%
VISITORS READING REVIEWS
Comms Service Provider41%
Computer Software Company24%
Retailer12%
Educational Organization9%
Company Size
REVIEWERS
Small Business26%
Midsize Enterprise23%
Large Enterprise52%
No Data Available
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM). Updated: September 2021.
540,694 professionals have used our research since 2012.

ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 11 reviews while Matrix42 Enterprise Mobility Management is ranked 15th in Enterprise Mobility Management (EMM) with 1 review. ManageEngine Desktop Central is rated 8.6, while Matrix42 Enterprise Mobility Management is rated 9.0. The top reviewer of ManageEngine Desktop Central writes " Patch and upgrade many devices simultaneously in a DevSecOps pipeline which is effective but demanding on resources". On the other hand, the top reviewer of Matrix42 Enterprise Mobility Management writes "Highly stable, simple packages assigning, and scalable". ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Symantec Client Management Suite, whereas Matrix42 Enterprise Mobility Management is most compared with Microsoft Intune, Jamf Pro and Ivanti Avalanche.

See our list of best Enterprise Mobility Management (EMM) vendors.

We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.