We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature of this solution is the Patch Management."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"This is a unified business package that helps people be productive in working environments."
"The most valuable feature is Microsoft Teams."
"What was most valuable for me was how simple this solution is to start using."
"The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great."
"The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution."
"The most valuable feature for us is Microsoft Teams."
"It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user."
"The two biggest value adds of the solution are having the ability to outsource the email and not having to manage the email server. It's just seamless. Having the most current versions all around and having things updating frequently by themselves ensures that everybody's got access to the same software."
"The Deployment scheduler needs updating to support various methods for deployment."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"The pricing is lower than other well-respected solutions in this category."
"Flow and Form components can be improved individually, but it would be nice to see the product take the next step and operate as a unit rather than separate modules."
"There are loads of holes in security and I'd like to see better integration with security products."
"The admin panels have too few samples."
"The solution's licensing framework needs improvement."
"There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see."
"The pricing for this solution could be improved."
"Updates to the SQL server with better features are needed to compete with Oracle Database."
"The ability to manage the updates a little better would be helpful. Sometimes end-users will get a prompt in the middle of the day that they have to update. When there's a new update, then their system automatically starts to reboot, which can be ill-timed. Having a little more control over that would probably be welcome. Notices in regards to updates and being able to manage the timing around them or to be able to do it at off-times would be helpful."
"The licensing is very easy to understand and pricing is right for what you get."
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"We pay about $250 a year for our license."
"Depending on which plan you purchase, there are a plethora of applications available to you."
"Compared to buying a license, it is much cheaper and a good buy."
"We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
"USD $1,250 annually for the standard package."
"Pricing can vary a lot due to fluctuations in exchange rates and that is not favorable for planning."
"Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
"It works out to be $12.50 per user per month."
"Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.
ManageEngine Desktop Central is ranked 1st in Client Desktop Management with 11 reviews while Microsoft 365 Business is ranked 1st in Mobile Device Management (MDM) with 105 reviews. ManageEngine Desktop Central is rated 8.8, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Desktop Central writes " Patch and upgrade many devices simultaneously in a DevSecOps pipeline which is effective but demanding on resources". On the other hand, the top reviewer of Microsoft 365 Business writes "Very stable, great for collaboration, and can scale easily". ManageEngine Desktop Central is most compared with Microsoft Intune, SCCM, VMware Workspace ONE, ManageEngine Patch Manager Plus and ConnectWise Automate, whereas Microsoft 365 Business is most compared with Microsoft Intune, Jamf Pro, Liferay Digital Experience Platform, Hexnode UEM and Datto Workplace. See our ManageEngine Desktop Central vs. Microsoft 365 Business report.
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We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.