Microsoft 365 Business Pros and Cons

Microsoft 365 Business Pros

Danilo Jumá
Director Comercial at a tech services company with 51-200 employees
The interface is now more user-friendly than the previous versions of Microsoft Office.
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reviewer1408488
Project Manager at a healthcare company with 10,001+ employees
Microsoft 365 Business is a really good product. Microsoft provides many solutions like Microsoft Teams, which is useful for Team utilization across the globe, especially in this COVID 19 kind of scenario. If you enable the enhanced security in Microsoft Teams by using the given options, you can eliminate the third-party solutions like WhatsApp, Telegram. You can easily share your communication, which is much better. You can also collaborate. For example, instead of creating an Excel sheet on your local PC and sending it across to someone over email, you can just share it. SharePoint is one of the best tools to be implemented.
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Justine Rowland
Business Intelligence Specialist at a tech vendor with 10,001+ employees
Cost-saving, easy and intuitive
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Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,517 professionals have used our research since 2012.
Imad Awwad
Group IT Manager For ME Region at Malia Group
You can have conference calls with different parties using video and voice.
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Marty Rizzo
President at Northcoast Research
The two biggest value adds of the solution are having the ability to outsource the email and not having to manage the email server. It's just seamless. Having the most current versions all around and having things updating frequently by themselves ensures that everybody's got access to the same software.
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Calvin David
Director - Digitization at KYC Technologies Botswana
The most valuable features are that it is quite robust and is a collaborative model.
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reviewer1374315
Manager, IT Special Projects at a consultancy with 51-200 employees
It's great that one user can log onto many different devices.
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Alex Broder
Product Manager at RAD Data Communications
Microsoft products are familiar to most users and intuitive to use.
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JohnMcKenzie
Technical Manager at a tech services company with 11-50 employees
The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution.
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DennisMartens
Director of Strategic Sourcing at a comms service provider with 10,001+ employees
This is a unified business package that helps people be productive in working environments.
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Microsoft 365 Business Cons

Danilo Jumá
Director Comercial at a tech services company with 51-200 employees
Bandwidth usage is not always the same depending on the network connection.
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reviewer1408488
Project Manager at a healthcare company with 10,001+ employees
There are a lot of bugs, which I don't know how many people have come across. In Microsoft Teams, when you share any screen, I can't see much because the Microsoft Teams Window takes the majority of the space. A task section comes up and then below the screen, a list with the names of the people you are collaborating with comes up. When you have to share the screen, you get a small window, which also depends on the screen resolution of the person seeing it and sharing it. You basically need to have an extendable monitor and display unit to see the bigger screen. There should be a full functionality for changing the desktop screen to full screen. That would really be fantastic. This is surely going to be a critical area. If you see Zoom and Cisco WebEx, you get the full wider screen. In Microsoft Teams, voice quality can be made much better. I think the codex part can be something on which they can work further. In Microsoft Outlook, the GUI is years old, which is boring and makes you want to switch to the postal way of sending emails. They must change the GUI. I am a bit skeptical about the promises that are made by Microsoft. Even though Microsoft makes promises that your data will reside on the servers within your country. I don't think it is so, and the corporate data, the governmental data, and the patient data are still in Europe. In terms of the land laws, even if I have an agreement with Microsoft that my data should not be shared with any other countries, at the end of the day, the data is residing on some other land. So, the land laws of that particular country have the right to have access to the data that is residing on the server of a particular continent. So, the government can intercept the data. That's why I'm a bit skeptical. However, so far, no cases have come up related to this, but one day, it may come up. I hope Microsoft will find out a permanent solution for that. People are becoming more aware of privacy.
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Justine Rowland
Business Intelligence Specialist at a tech vendor with 10,001+ employees
No assistance with initial setup.
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Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,517 professionals have used our research since 2012.
Imad Awwad
Group IT Manager For ME Region at Malia Group
The security sites need to be simplified and the technical support needs improvement.
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Marty Rizzo
President at Northcoast Research
The ability to manage the updates a little better would be helpful. Sometimes end-users will get a prompt in the middle of the day that they have to update. When there's a new update, then their system automatically starts to reboot, which can be ill-timed. Having a little more control over that would probably be welcome. Notices in regards to updates and being able to manage the timing around them or to be able to do it at off-times would be helpful.
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Calvin David
Director - Digitization at KYC Technologies Botswana
I would like to be able to connect Power BI to data sources easily.
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reviewer1374315
Manager, IT Special Projects at a consultancy with 51-200 employees
The solution's ability to scale could be improved.
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Alex Broder
Product Manager at RAD Data Communications
The Teams feature should be more flexible in integrating with other communications products.
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JohnMcKenzie
Technical Manager at a tech services company with 11-50 employees
There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see.
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DennisMartens
Director of Strategic Sourcing at a comms service provider with 10,001+ employees
Flow and Form components can be improved individually, but it would be nice to see the product take the next step and operate as a unit rather than separate modules.
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Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,517 professionals have used our research since 2012.