Microsoft 365 Business Reviews

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Imad Awwad
Real User
Group IT Manager at Malia Group
Oct 27 2019

What is most valuable?

These are the main things that help the business collaborate. * At the same time, you can share files, you can send emails on the spot, and you can also assign meetings on the spot. * You can have conference calls with different parties… more»

What needs improvement?

The security sites need to be simplified and the technical support needs improvement. In the next release, I would like to see the management of the security features become more user-friendly.

What's my experience with pricing, setup cost, and licensing?

After the last update that was made, you are not obliged to take the same license for all of your users. For example, if you go for E1 it is $12 USD per month for every person. Now you can select different licenses, for example, if somebody… more»

Which solution did I use previously and why did I switch?

We have Google. Google is good, but I was not familiar with the application and the tasks because most of the time I have worked with Microsoft. They have the same features, but I didn't find that Google was easy to work with applications… more»

What other advice do I have?

This solution requires a lot of money. It's a huge expense and it's a concurrent expense. You don't just pay it once, it's going to be continuous and you pay annually. Unless there is a huge impact on the business, then it would be worth… more»
JohnMcKenzie
Real User
Technical Manager at a tech services company with 11-50 employees
Oct 23 2019

What is most valuable?

The Office software is the most valuable aspect of this solution. The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution. The ability to add or remove… more»

What needs improvement?

It would be better if it was cheaper. There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I… more»

What's my experience with pricing, setup cost, and licensing?

We are Microsoft partners so it doesn't cost us anything.

Which solution did I use previously and why did I switch?

We previously used an on-prem Microsoft solution. It was all Microsoft products but it was not Office 365, it was on-premises.

What other advice do I have?

My advice would be to make sure to find everything out before you start appointments. Make sure you know who is getting what and what sort of licenses you need. Be well-prepped before you start. Be sure you know what licenses you have and… more»
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DennisMartens
Real User
Director of Strategic Sourcing at a comms service provider with 10,001+ employees
Oct 15 2019

What is most valuable?

The most valuable feature in this product is that it allows for fairly high productivity without the requirements for bespoke (i.e., custom made) tools. Microsoft 365 is like a Swiss army knife. You can do pretty much everything you need for a company with it all in one compatible package without… more»

How has it helped my organization?

It gives us all the tools we need to practice business in a single, unified, compatible package.

What needs improvement?

The parts of the product that can be improved are the Forms and Flow features. They can be more intuitive and productive.

What other advice do I have?

My advice to people who are considering the use of this product is that if you are starting from scratch — from absolute zero — take some courses or training in the product to make sure you have some basic understanding of each of the products in the suite. You need to know what they do and have… more»
Julio Alberto Avila Bouyon
Real User
Project Manager at a construction company with 51-200 employees
Oct 23 2018

What is most valuable?

* From my personal use, I have found using OneNote indispensable, very often I use it during the day for important reminders and scheduled tasks. Its latest versions have… more»

How has it helped my organization?

* It is effortless to implement which ensures the whole team can handle the tools without problem, both the most used, like Word and Excel to make simple documents, and… more»

What needs improvement?

* I am very disappointed that this version does not include the Microsoft Project tool, which is essential in our area of ​​work to plan projects. * Outlook has always… more»

What's my experience with pricing, setup cost, and licensing?

It is a reasonable and acceptable value for the utility and functions that it incorporates.

Which solution did I use previously and why did I switch?

We used the traditional desktop version but decided to change to the Microsoft 365 Business version since it offers the opportunity to work online and share the… more»

What other advice do I have?

It is advisable to have a basic knowledge of traditional office tools to be able to get the most out of it.

Which other solutions did I evaluate?

We evaluated using Google Docs but we are Microsoft users, and for that reason, we decided to continue with their tools.
Lucas Lira
Real User
Business Contact Center at Aloo Telecom
Feb 25 2019

What is most valuable?

* Share our desktops and computers for remote troubleshooting * The ability to have your documents saved in the cloud for extra protection against computer crashes * The… more»

How has it helped my organization?

The integration of all Microsoft products into the cloud gives us a lot of flexibility on a daily basis. The whole company integrates in a unified way.

What needs improvement?

I think the Skype setup could be improved. It took a bit of research to figure out how to add a group of users, and we still needed each one to add the group. It would be… more»

What's my experience with pricing, setup cost, and licensing?

The cost benefit is well worth it. Support is effective.

Which solution did I use previously and why did I switch?

Yes. The cost benefit of the current service.

What other advice do I have?

Just it.

Which other solutions did I evaluate?

Google G Suite only.
Consultant
Consultant
Oct 17 2019

What is most valuable?

What was most valuable for me was how simple this solution is to start using.

What needs improvement?

The admin panels have too few samples. It would be better if it were expanded and more samples were added. There are monthly updates from the developer for new functionalities, but when the updates occur, you lose where the regular functionalities were. They are no longer where you are used to them being. In the next release, I would like to see visualizing. I would like this to be part of the… more»

What other advice do I have?

Pay attention to the migration of the daily solution to the new solution. This is the most painful part. You can pay online for the migration from the old email server to the new one. I would rate this solution an eight out of ten.
Sayed Qurany Ali
Real User
Senior System Administrator at a real estate/law firm
Oct 30 2019

What is most valuable?

This solution has everything. It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user. It's useable, available, and you can connect to it from anywhere. Also, I have storage and I can access my email.

What needs improvement?

The Team Exchange online needs improvement. Updates to the SQL server with better features are needed to compete with Oracle Database. In the next release, I would like to see more with endpoint security and with firewall security. Many other vendors are better than Microsoft in this field.

What other advice do I have?

My advice to others about this solution is to go ahead with no fear. I would recommend this solution. I would rate this solution and eight out of ten.
KerryAllan
Real User
Office Manager at Agattu Trading 174 Pty Ltd
Oct 27 2019

What is most valuable?

The most valuable feature for us is Microsoft Teams. It replaces Skype where you can speak to one another and you can set tasks. We have found it really helpful.

What needs improvement?

The pricing for this solution could be improved. We get caught by the exchange rates in South Africa.

What's my experience with pricing, setup cost, and licensing?

Compared to buying a license, it is much cheaper and a good buy.

What other advice do I have?

This is a solution that I recommend. I have not yet set it up so the messaging can be sent to my mobile phone, but this is something I know can be done because our technical people have done it. I would rate this solution an eight out of ten.
See 3 More Microsoft 365 Business Reviews

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User Assessments By Topic About Microsoft 365 Business

Find out what your peers are saying about Microsoft, Mindjet, Zimbra and others in Enterprise Social Software. Updated: February 2020.
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Microsoft 365 Business Questions

What is Microsoft 365 Business?

Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

Also known as
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1
Microsoft 365 Business customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

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