Eric WyattIT Director / CIO at Matanuska-Sustina Borough
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It has a robust search but has often been difficult for people to learn."
"Most of our customers are very fond of the upgraded smart user interface."
"It's a very good solution."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The architecture needs improvement, as it's complex."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"Both Open Text ECM and IBM File share are expensive."
Earn 20 points
Micro Focus Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.
OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.
Micro Focus Content Manager is ranked 10th in Enterprise Content Management with 1 review while OpenText Content Suite Platform is ranked 5th in Enterprise Content Management with 2 reviews. Micro Focus Content Manager is rated 3.0, while OpenText Content Suite Platform is rated 9.0. The top reviewer of Micro Focus Content Manager writes "Difficult to learn, poor technical support, and needs better integration with SharePoint". On the other hand, the top reviewer of OpenText Content Suite Platform writes "Scalable, verifies complex solutions, and the support we receive is good". Micro Focus Content Manager is most compared with SharePoint, Alfresco, Objective ECM, IBM FileNet and Microsoft OneDrive, whereas OpenText Content Suite Platform is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and Oracle WebCenter.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.