Microsoft Entra ID (Azure AD) and Okta are leading IAM solutions with different strengths. Entra ID is praised for its seamless integration with Microsoft products like Office 365 and Azure, focusing on Active Directory integration, user lifecycle management and conditional access. Entra ID's customizable options and reliable performance are highly valued. Okta is platform-agnostic, streamlining access management processes, praised for its user-friendly interface, competitive pricing and exceptional customer service.
The summary above is based on 141 interviews we conducted recently with Okta Workforce Identity and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"The scalability of the product is decent."
"Microsoft Entra ID Protection and Microsoft Sentinel are both excellent monitoring features for Microsoft Entra ID."
"The security and compliance features are very helpful. The online information on the site is well documented."
"The cloud security part is very valuable. Security is the most important thing in today's world. With Azure Active Directory, there are some features that tell you how you need to improve your security level. It informs you if you set up certain policies, e.g., this is where my users sign in. It tends to let you know if your organization has been breached with this security set up. Therefore, it is easier to know when you have been breached, especially if you set up a Conditional Access policy for your organization."
"It offers good Microsoft integration capabilities."
"Application integration is easy. MFA and password self-service have reduced most of the supportive work of IT. We use multi-factor authentication. Every access from a user is through multi-factor authentication. There is no legacy authentication. We have blocked legacy authentication methods. For people who use the MDM on mobile, we push our application through Intune. In a hybrid environment, users can work from anywhere. With Intune, we can push policies and secure the data."
"Microsoft Entra ID's valuable features include integration capabilities, a simplified Active Directory approach, scalability, conditional access, and privileged identity management."
"It has been stable, and we haven't had any issues since we started to use it."
"The product requires very little maintenance."
"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."
"Workforce Identity's best features include its user-friendliness and easy setup."
"It offers very helpful support. The technical team is very helpful."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"The solution can scale very well."
"The most valuable features are ease of operation and visibility."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"Four years ago, we had an issue with Azure AD. We wanted to reverse sync from Azure AD to on-prem Active Directory, but we couldn't achieve this. Azure AD could connect only in one way, for example, from your site to Azure. If you needed to do the reverse and connect from Azure to on-prem, there was no way to achieve it. We asked Microsoft, and they told us that they don't support it."
"For the end users, it can be confusing if they have worked for another company that had the Authenticator app. It is tricky if they have already had the Authenticator app and then work somewhere else. If they have to download it again and use it again on their phone, it is something that gets complicated. I know how to get through it. They just need to uninstall and reinstall the application, but for them, sometimes, it is confusing."
"It would be an improvement if Authenticator made it easier to recover the app if you reboot your cellphone and lose access."
"Microsoft Entra ID's impact on access and identity management is relatively limited."
"Though the installation was seamless, it took longer than expected to be completed."
"Better integration with external governance products would be a welcome addition to Azure AD."
"Technical support could be better."
"Whatever business requirements we needed in the past three years, users were created, with the name of the user and they were not connected with the Active Directory. We were trying to in house in three years and with directory, but we were not able to achieve it."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"The product is expensive compared to other tools."
"The guest user access could be improved."
"It is challenging to obtain a comprehensive backup."
"The stability could be better."
"In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"This user integration with the Okta integration network could be simplified."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Microsoft Entra ID is rated 8.6, while Okta Workforce Identity is rated 8.6. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and SailPoint IdentityIQ, whereas Okta Workforce Identity is most compared with Google Cloud Identity, SailPoint IdentityIQ, Saviynt, Auth0 and Symantec Siteminder. See our Microsoft Entra ID vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Access Management vendors.
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