We performed a comparison between Microsoft Remote Desktop Services and VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services has an easier deployment then VMware Horizon View and a better experience with technical support. However, VMware Horizon View users report a positive ROI where Microsoft users do not.
"Microsoft is very reasonable in its approach to cost."
"I like that it works. In most cases, it's predictable. You know what you get."
"The solution is user-friendly and has a good user experience."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"The performance is one of the main features of this solution."
"The solution is stable."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"Everything is really good and it works well."
"This product works quickly and is reliable."
"It's centralized management, and you have access gateway to enter the the VMs from outside."
"Managing all operating systems in a single environment helped a lot in organizing and integrating it."
"VMware's technical support is good."
"It is a very scalable solution."
"VMware has a lot of experience in virtualization — they are the pioneers in virtualization."
"Horizon View provides virtual desktops on demand."
"VMware Horizon View is easily scalable. Its onboarding is easy and comes with flash provisioning features."
"We encounter challenges with portability, especially for users of iOS devices."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"We find the services are not as transparent as we would like for our integration with Citrix."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"Microsoft still has some really bad remote desktop appliance for Mac."
"The only issue I experienced was with the initialization of the session, which affected the stability of the solution."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"In the latest versions, the deployment of certificates on the console has been implemented. Although it is functional, it is not working as well as I would like. I hope this feature can be improved in the future."
"In the next release, the performance, the speed, and the price need to be improved."
"The standard license does not include certain features."
"The customer service and support team could be better."
"Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."
"User profiles are something that needs to be improved."
"Reporting could be improved, we currently have to export manually."
"The system is not designed to allow the client to log in easily."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 75 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Horizon View is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas VMware Horizon View is most compared with VMware Horizon, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Citrix Workspace, VMware Workstation and VMware Fusion. See our Microsoft Remote Desktop Services vs. VMware Horizon View report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.