We compared Mimecast Email Security and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: On the other hand Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 and reliable technical support are also highly regarded. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: On the other hand, Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, user-friendliness of setup, and reducing high cost. Users have also raised concerns about blocked attachments, identity protection, default policies, and support quality. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as subpar or unsatisfactory. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: On the other hand, Mimecast Email Security's setup had mixed experiences, as some users found it fast and uncomplicated, while others found it moderately complex. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: On the other hand, Mimecast Email Security with Targeted Threat Protection is generally seen as costly, and some users struggle to justify the expense. The pricing is uncertain and perceived as higher compared to competitors. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: On the other hand, it is challenging to measure the return on investment for Mimecast Email Security with Targeted Threat Protection, as it is perceived to have minimal value. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.
Comparison Results: Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"It offers an easy initial setup."
"It does a good job for us, and its admin console is easy to use."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"The solution is pretty straightforward to use and easy to set up."
"The initial setup is very straightforward."
"URL inspection works pretty well."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"It is a very scalable solution."
"The solution is very user-friendly."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"The archive feature is valuable."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"The solution is very expensive."
"The attachment scanning feature doesn't work properly."
"While it's quick and easy, the initial setup could be more user-friendly."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"Its pricing can be improved. It is a bit expensive."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"They should improve the cookies management feature."
"The solution could lower its price."
"The solution should add post-sales training."
"Proofpoint Email Protection could improve by reducing the price."
"Proofpoint Email Protection's interface is confusing and could be improved."
"The initial setup is complex."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"We'd like to have the ability to create more customized reports."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
Mimecast Email Security is ranked 5th in Office 365 Protection with 23 reviews while Proofpoint Email Protection is ranked 2nd in Office 365 Protection with 44 reviews. Mimecast Email Security is rated 7.8, while Proofpoint Email Protection is rated 8.4. The top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Mimecast Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration and Cisco Secure Email, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail. See our Mimecast Email Security vs. Proofpoint Email Protection report.
See our list of best Office 365 Protection vendors and best Secure Email Gateway (SEG) vendors.
We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.