Compare MindTouch vs. Slack

MindTouch is ranked 11th in Enterprise Social Software with 2 reviews while Slack is ranked 4th in Enterprise Social Software with 8 reviews. MindTouch is rated 9.0, while Slack is rated 8.8. The top reviewer of MindTouch writes "Some of the valuable features include a WYSIWGY editor that generates HTML and CMS version control". On the other hand, the top reviewer of Slack writes "Real-time collaboration and simultaneous document editing increases team productivity". MindTouch is most compared with SAP Jam, Atlassian Confluence and SharePoint, whereas Slack is most compared with Symphony, SharePoint and Workplace by Facebook. See our MindTouch vs. Slack report.
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MindTouch Logo
686 views|193 comparisons
Slack Logo
7,024 views|5,541 comparisons
Most Helpful Review
Find out what your peers are saying about MindTouch vs. Slack and other solutions. Updated: November 2019.
378,124 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It has the ability to edit the HTML, as well as the WYSIWYG.Customer support is terrific. The team is personable, informed, and responsive.

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Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks.Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams.Overall, it is a good idea as it works better than most solutions out there.It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages.Its integration with different apps is a great feature.

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Cons
One of the biggest missing pieces is a link checker.If you have hundreds of books, the initial download is slow.MindTouch would greatly benefit by providing a GitHub pull request functionality to foster draft mode and open contribution writing.Your docs go on their servers and getting them out is difficult, especially if you want to switch to another authoring format, e.g., Markdown. There are no converters and an automated extraction of the docs from the CMS is not available.

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I would like to see the social sharing of blogs, announcements, or other news directly from the message corner.The only area of concern that I have is with the inability to preview received documents without having to download them first.The mobile app needs improvement. It consistently misses notifications.Notifications are not as good as they could be (especially for mobile).Slack could add additional and better integrations.

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Pricing and Cost Advice
We had a custom setup that cost us some money.

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Ranking
Views
686
Comparisons
193
Reviews
3
Average Words per Review
596
Avg. Rating
8.7
Views
7,024
Comparisons
5,541
Reviews
9
Average Words per Review
206
Avg. Rating
8.7
Top Comparisons
Compared 39% of the time.
Compared 33% of the time.
Compared 28% of the time.
Compared 28% of the time.
Compared 14% of the time.
Compared 10% of the time.
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MindTouch
Slack
Overview
MindTouch changes you customer support experience from reactive to proactive in as quickly as a single day. Create product experts and brand advocates. Increase user adoption by decreasing customer effort. Improve all your customer support metrics and understand your customers and buyers better. Bonus: drive more buyers to your website. "As a MindTouch customer, we know that we have a partner that is fanatical about our success with their products." - Tien Tzuo, CEO at Zuora

Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

Offer
Learn more about MindTouch
Learn more about Slack
Sample Customers
Cisco, Citrix, HP, IBM, Juniper Networks, Kenworth, PayPal, Remington, VerizonStrava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Top Industries
No Data Available
REVIEWERS
Marketing Services Firm36%
Financial Services Firm14%
Healthcare Company7%
Venture Capital & Private Equity Firm7%
VISITORS READING REVIEWS
Comms Service Provider16%
Software R&D Company14%
Financial Services Firm10%
Healthcare Company10%
Find out what your peers are saying about MindTouch vs. Slack and other solutions. Updated: November 2019.
378,124 professionals have used our research since 2012.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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